Experian reviews

4.1

79% would recommend to a friend

(774 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Reviews by job title

774 reviews

Reviews about "Compensation"

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5.0
Dec 9, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Understanding good pay and treat you like a human

Cons

Policy and processes could be updated and strengthened

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Experian Response
3mo
Thank you for sharing your experience and for recognizing our culture and benefits.
1.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Free fruit free fruit free fruit

Cons

The push for immediate cost savings via mass UK redundancies and offshoring to Hyderabad has created a severe operational crisis, fueled by short-sighted incentives. The technical capability gap in Hyderabad is alarming; senior staff there constantly rely on the departing UK developers, indicating the project is failing outright. Instead of addressing this escalating technical debt, there appears to be an active attempt to cover up the instability. While leadership may secure quick bonuses, the reality is that this move is setting the stage for a catastrophic and costly long-term fix, which will almost certainly require reversing the decision and spending vast sums on contractors to salvage the core service. Of course by that time the c-suites will have been paid their bonuses and moved on to new companies.

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Experian Response
7mo
Thank you for sharing your feedback. I am sorry to hear your experience hasn’t met expectations and I appreciate your honesty. I understand that change can be challenging, and I will always take concerns raised seriously. Any recent business changes reflect a long-term strategy to strengthen capabilities and accelerate delivery for our customers. Hyderabad plays a critical role in this strategy, and we have confidence in the talent and expertise of our teams there. We’re investing in onboarding, training and collaboration to ensure high standards across all locations. This approach is consistent with industry best practice and enables us to scale effectively while continuing to invest in the UK team for domains that require proximity to market conditions. We believe this updated structure creates a sustainable model for growth and innovation. However, if you’d like to share more or discuss your concerns further, please reach out through our confidential feedback channels or directly to myself. Thank you again for your honesty - I remain committed to making Experian a great place to work for all colleagues. Richard Scott – Chief People Officer – UK&I
1.0
Nov 25, 2025

family and friends programme

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home, that's it

Cons

Based on my experience, I would not recommend Experian to prospective employees considering roles within the technology finance organisation unless you are joining the family-and-friends programme. Within this group, advancement is influenced by personal relationships and established internal circles than by merit, performance, or qualifications I have not seen a strong commitment to developing talent within this group. Opportunities for broader exposure to leadership are limited, concentrated among a small group, with little emphasis on preparing employees for long-term career progression The work environment is demanding, unevenly distributed across the team, contributing to a sense that employees are easily replaceable, preferably with labour from lower cost countries. Overall, the culture in this organisation prioritises output over people, which may not align with the expectations of professionals seeking a supportive, fair, and development-focused workplace

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