2.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook
Pros
Great benefits health, dental, and vision under blue cross and blue shield. A clean environment. It can be stressful because it is an in kind call center and there are some customers that have billing issues.
Cons
Support staff can be hard to deal with most don't really have an idea what they should be doing. Upper management has almost no contact with everyday situations. The upper management has little to no contact with regular agents and even with an open door policy. You might as well walk your self out if you have an issues because no one is going to try and help you.