Experian reviews

Constant Change, one day something is correct the next day QA is grading for something that was correct Sales based although they tell you its not "selling" its "giving the customers an opportunity " Lots of upper management leaving or has been fired Not enough employees,customers constantly complain about hour hold times Computers are slow,always running slow but you get docked for dead air IT team does not fix website issues customers are having, customers are told a ticket was put in but takes weeks to months to get back with them so you have keep telling customers oh yeah its getting worked on

For anyone joining EMS, just know they typically have 2 layoffs every year (Nov-Dec & late March) to shore-up the bottom line. Farmers with a book of business that's well managed with steady revenue growth are usually safe. However, it's been a revolving door when it comes to sales leaders and sales hunters.