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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,701 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Sep 10, 2014

      Experian

      Call center supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their facilities are awesome in Texas! Probably the best work environment to be in. I think at one point it was voted the best office in DFW. You're asked to work overtime a lot, but if you're not on salary who cares. The company places a lot of value in providing the best to its customers.

      Cons

      Personal growth is pretty amazing at times, but it's easy to get stuck in one place after the first promotion. Training is pretty extensive, but lacks in a lot of areas.

      4.0
      Jul 29, 2014

      Been good

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are good, work is stable. 401k matching Good vacation structure Flexi hours Tuition reimbursement Depending on position, cellphones paid for Good medical, dental vision Short & long term disability

      Cons

      Sometimes too much politics. lengthy procedures to get things done Top heavy with out of touch people (50/50 split)

      2.0
      May 28, 2014

      Strict work hours and a massive outsourcing move makes for a low morale workplace

      Client solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was reasonable for the market, especially with the bonus. The managers are adept at their jobs, and did a good job in training me in the proprietary software and processes.

      Cons

      The company is strict in starting the work day at 9am and staying till 6pm EXACTLY. I had to ask my manager to leave even 15 minutes early. Also, the upper management decided to fire the majority of the Client Services team (Account Managers) and outsource that work to Costa Rica to cut costs. Due to these issues and others, the morale in the office is very low. Both my manager and other teammate resigned while I was working there. I do not recommend working here. Find somewhere with a healthier office culture and more flexible management.

      Viewing 457 - 459 of 5,701 Reviews
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      Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.