Experian reviews

4.1

79% would recommend to a friend

(5,701 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Dec 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good base and commission structure, good benefits. Free beer on Fridays.

Cons

Garbage software, toxic frat-boy culture, micro-management, 100% sales oriented culture to the point where the product itself is almost irrelevant. Travel requirements are significantly underestimated, plan on spending nearly half of the month on the road.

3.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, great vacation package. Salaries are pretty good too

Cons

Experian beaurocracy came into play and layers of management piled on top of the folks who actually did the work. Managers have no clue what's going on below them anymore, and are managing to some high level directives above them -- that they don't communicate downward. Was better when the old Cheetamail folks still had some control.

3.0
Jun 26, 2012

Mixed reviews.

Recommend
CEO approval
Business Outlook

Pros

Senior leadership mostly smart and credible, but Don Robert has never run anything this large, everything he does is for the first time and it has been that way for years. With the death of CFO Paul Brooks, the thought leadership and mangement of the company is weakened. Senior HR leader stayed in place, retired on the job, seemed to lack the will to change anything. Global HR leader good at managing up, that's about it. Chris Callero likeable, intuitive, smart, but not well educated or sophisticated in ways a global COO typically is. Fast pace environment is stimulating. Work environment is flexible, accomodating lifestyles.

Cons

Dated technology. Poor tools. Lower pay than market, often... "Know it, and don't care." Little/no opportunity for movement, except in pockets (finance dept does it well). Despite knowing movement develops people, EXPN doesn't do it, and not much promotion from within. Not thoughtful about senior leader selection, e.g. Dorival. No clear value proposition for employees. Writing it for years now, nothing of particular distinction. Strategy unclear. Employees always talk about it in global people survey.

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