Experian reviews

4.1

79% would recommend to a friend

(5,706 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

culture, financial performance and stability, social impact

Cons

large, moves slowly, conservative investor

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Experian Response
1y
Thank you for your feedback! We're thrilled to hear you valued Experian's culture, financial performance, and social impact. Our commitment to a people-first approach and making a positive difference remains at the core of everything we do. Wishing you all the best in your future endeavors!
5.0
Sep 23, 2024

Overwhelmed

Recommend
CEO approval
Business Outlook

Pros

The job has good pay and managers and coworkers are nice and helpful. Being there has great benefits as well.

Cons

This job has good pay but it can be challenging. The calls are back to back none stop. Consumers call in from all over with fraud situations and then get upset when things are not removed. There is only so much that can be done by agents.

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Experian Response
1y
Thank you for sharing your experience! We're glad to hear that you appreciate the supportive managers and coworkers, as well as the benefits. We understand that handling high volumes of challenging calls can be overwhelming at times. Your feedback is invaluable, and we'll continue to explore ways to support our team in managing these demands effectively.
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

It is a great workplace, full of knowledgeable, helpful, and overall great people to work with.

Cons

I currently have no cons to list.

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Experian Response
1y
Thank you for your positive feedback! We're thrilled to hear that you're enjoying your time at Experian and appreciate the supportive and knowledgeable team around you. If you ever have any suggestions or feedback in the future, we’d love to hear it!
Viewing 493 - 495 of 5,706 Reviews

Glassdoor has 8,111 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.