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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,701 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      May 28, 2014

      Strict work hours and a massive outsourcing move makes for a low morale workplace

      Client solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was reasonable for the market, especially with the bonus. The managers are adept at their jobs, and did a good job in training me in the proprietary software and processes.

      Cons

      The company is strict in starting the work day at 9am and staying till 6pm EXACTLY. I had to ask my manager to leave even 15 minutes early. Also, the upper management decided to fire the majority of the Client Services team (Account Managers) and outsource that work to Costa Rica to cut costs. Due to these issues and others, the morale in the office is very low. Both my manager and other teammate resigned while I was working there. I do not recommend working here. Find somewhere with a healthier office culture and more flexible management.

      3.0
      May 24, 2014

      Not what it used to be. Ok, if do not have any other option

      It supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast pace, good for gaining experience. Training opportunities are there but it depends on which department or group you belong to.

      Cons

      Too much focus on bringing new revenue and almost no focus on retaining current customers. Quality of work suffers because of focus on speed.

      3.0
      May 23, 2014

      A big company with an uncertain future.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality people and culture. Decent salaries plus competitive performance bonuses. Acceptable work / life balance. Strong benefits package. The company does a high level of community outreach and philanthropic work.

      Cons

      Recent changes and management and market conditions have affected stability. Company suffers from process paralysis. Annual bonuses were not given this year which has affected morale. I have little confidence in the leadership abilities of several mid-level VPs.

      Viewing 5257 - 5259 of 5,701 Reviews
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