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      Experian

      Engaged Employer

      Experian reviews

      4.1

      80% would recommend to a friend

      (5,701 total reviews)
      avatar

      Brian Cassin

      89% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Apr 9, 2014

      Great people, business is successfully transforming to digital media

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Targeting group has the most talented individuals, generally, of any in EMS. Very high employee engagement scores, best in class client satisfaction results. Team culture of hard work and fun.

      Cons

      Broad, complex product portfolio; sometimes hard to stay focused given multiple priorities. Intense drive for results in recent years means that you have to perform at a very high level in sales roles, and there has therefore been higher turnover in sales.

      2.0
      Apr 3, 2014

      Years ahead of digging themselves out of a mess

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, Experian treats management well with perks like stock awards, management training

      Cons

      Technology is one of the biggest issues to date. Legacy system is a mess and new CCM platform was not ready for prime time at launch. Clients are miserable on it and I fear new clients will feel unbelievably duped. Clients are leaving in droves as is staff. In addition, staffing changes are going to make the servicing aspect very difficult, which is what CCM hung their hat on. The new GM needs to go. Never around and would prefer to manage up than understand what's really happening within the company. Middle management is overwhelmed and the perks and salaries can no longer justify staying. It could be great with a great "story" but I don't feel hopeful that it will turn around anytime soon. I would not recommend CCM to a client looking to move to a new ESP or a friend looking for a job.

      Viewing 5284 - 5286 of 5,701 Reviews
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      Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.