Is Experian a good company to work for?

Experian has an overall rating of 4.1 out of 5, based on over 8,092 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Experian to a friend and 74% have a positive outlook for the business. The best reviews about Experian have been left by employees working as Program Manager , Intern and Senior Manager .

Does Experian pay their employees well?

According to anonymously submitted Glassdoor reviews, Experian employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Experian. This rating has been stable over the past 12 months.

How satisfied are employees working at Experian?

79% of Experian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Experian 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (136) , Senior Software Engineer (101) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Sales (64) , Director (63) , Customer Service Representative (62) , Analyst (59) , Business Analyst (56) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 530 reviews)); "great people and a company that tries its best to stick to values" ((in 482 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 460 reviews)); "Very flexible and good work/life balance" ((in 345 reviews)); "Colleagues which are a great" ((in 183 reviews))

What are the cons of working at Experian according to real employee reviews?

"Poor management and lack of empathy" ((in 219 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 108 reviews)); "Many layoffs over the past 2 years due to poor executive management" ((in 82 reviews)); "Senior management does not have the skill set to effectively run group." ((in 56 reviews)); "Upper management is clueless." ((in 48 reviews))

What are employees saying about Experian layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Experian layoffs and their outlook for job security at Experian in 2026.

What are the top reviewed Experian locations?

Costa Mesa , Allen , New York , Schaumburg , Boston , Austin , Los Angeles , Dallas , Chicago , Franklin , Irvine , Van Buren , Nashville , Lincoln , Atlanta , San Jose , Scottsdale , San Francisco , Phoenix , Seattle , Tampa , San Antonio , El Segundo , Clearwater , Indianapolis , San Diego , Deerfield Beach , Oklahoma City , Charlotte , Plano

Experian reviews

4.1

79% would recommend to a friend

(5,688 total reviews)

Brian Cassin

88% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,688 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews

3.0

Mar 12, 2025

Mixed Reviews

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

- There are a few standout employees who are amazing to work with - There are also some incredible leaders, so it's kind of luck of the draw whether you are well-managed or not - Pay and benefits are pretty competitive, and most everyone receives a performance bonus annually, unless on a PIP

Cons

- Many leaders who are in their positions based on tenure, rather than an acumen for leading people - Low performers are frequently allowed to stay because of immature/conflict averse leadership - Prioritization is not unified between implementation, product, support, etc. which makes it feel like there's too many irons in the fire and nothing is getting done

Experian Response

1y

Thank you for your review and for highlighting both the strengths and areas for improvement at Experian. We're glad to hear that you found some standout employees and incredible leaders, as well as competitive pay and benefits. We are committed to fostering an inclusive and effective environment for all employees and continuously working to improve our processes. Your feedback is invaluable to us.

2.0

Jun 17, 2024

Used to be a great place to work

Director

Recommend

CEO approval

Business Outlook

Pros

Long time Experian employees are fantastic and will always go the extra mile to make sure they help and answer anyone's questions. Flexible work (in office, hybrid, remote) Good medical benefits, 401K, ESPP

Cons

The company culture used to be very employee oriented and respectful. That has changed to one that views people as expendable and not worthy of respect. Recently, the performance ratings system (1-5) was updated such that a 3 is no longer average (it's a "great" rating now) and we were encouraged by Sr. Leadership to give people 1s and 2s which means they do not receive a raise or bonus. They said, "we don't have enough 1s and 2s so you need to go back and look at that." If I had low performers I'd have worked with them and/or managed them out. It very much feels like they are trying to force people to leave by making the environment hostile and toxic. Newer employees (many from Ticketmaster) seem to have a very different view of culture and working together. They are very political and don't seem to enjoy being part of the Experian family.

5.0

May 21, 2024

Me

Customer seevice representative

Recommend

CEO approval

Business Outlook

Pros

Friendly Solid Diversity Executive Loyal

Cons

Busy A lot of work Not enough pay Unappreciated

Experian Response

2y

Thank you for your feedback. We're delighted to hear you value the friendly and diverse culture at Experian. However, we're concerned about your feelings regarding workload, compensation, and recognition. We are committed to ensuring fair compensation and a supportive work environment where everyone feels valued. Your input is crucial as we continuously strive to improve and create a balanced, appreciative workplace.

Viewing 181 - 183 of 5,688 Reviews

Jobs at Experian

Client Support Analyst, Healthcare Revenue Cycle

Tier 1 Client Technical Representative - Health (Remote)

Senior Data Scientist, Innovation Lab - Remote

Mailroom Associate - Onsite NH

Client Relationship Manager - Health (Remote)

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