Experian reviews

4.1

80% would recommend to a friend

(5,688 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jan 25, 2021

Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior management; pay and benefits; impact to society!

Cons

Seemingly LOTS of VP level executives

5.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and perks, including education assistance, adoption assistance,13 holidays per year, paid volunteer time off, free subscription to Experian IdentityWorks to monitor your credit. Executive management team has done an AMAZING job leading us through the past year of global pandemic and racial injustice. The company is dedicated to providing a safe and inclusive work place for ALL. Nearly all employees have been working remotely throughout the pandemic and it sounds like the future will be a mix of remote and office working, allowing even more flexibility for employees.

Cons

It's a big company, so sometimes it feels like the executive management team is a bit too removed from the rest of us. Experian is a high performance workplace, so they expect a lot of each employee. This isn't necessarily a con, as I enjoy working with other high performers, but at times it does feel like they expect more than what is reasonable.

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Experian Response
5y
Thank you so much for such an amazing review! We're thrilled to hear that you enjoy our benefits, great environment, and initiatives for inclusivity that we provide for all our employees. Please, reach out to a local HR Representative or your manager, share your feedback and suggestions, we take them very seriously. - Senior HR Representative
2.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Experian tries to create a diverse work environment.

Cons

-high school mentality social work politics -Low wage and average 10 cent annual raise -You have no control of your position within the company -constantly changing supervisors -dealing with irate customers are the bulk of your work load

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Experian Response
5y
Thank you for taking the time to leave your feedback. We’re pleased to hear that you enjoyed our culture and diverse environment. Our philosophy is to give our employees equal opportunity and support to succeed and advance within Experian, and we’re sorry to hear this has not been your experience. We truly do care about the well-being of every one of our employees professionally and personally. We want our employees to feel appreciated and happy in their roles as we know our talented team members are our greatest resource. We encourage you to speak to your manager or HR representative about your concerns as we know there is always room for improvement, and we want you to be happy at Experian! -Senior HR Representative
Viewing 256 - 258 of 5,688 Reviews

Glassdoor has 8,092 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.