Express Flooring reviews

4.4

89% would recommend to a friend

(54 total reviews)

Steven Silvers

94% approve of CEO

90% positive business outlook

Express Flooring has an employee rating of 4.4 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Express Flooring employee rating is 25% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

54 reviews
1.0
Oct 18, 2019

Run Away as fast as you can

Recommend
CEO approval
Business Outlook

Pros

Low standards and allow things to slide for a long time as long as you're making them money or no one raises a stink about it.

Cons

They still run the company like it's the 1960's and they are the only game in town and customers don't have options or know how to shop around. No benefits, no direct deposit. Stealing and ripping people off is encouraged and nurtured. They don't honor agreements, or the "lifetime installation warranty". They have zero respect for employees, vendors or customers. The owner is blinded by his greed. Anyone who works for them or buys from them deserves what they get. You have been warned. All of the positive reviews are bribed customers.

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Express Flooring Response
3y
Thank you for your review, feedback is how we grow and learn. Since 2018 we've made incredible changes to the organization. Although we cannot change the past we can focus on our future! We not only have had change in management and new executive leadership but also our products are top quality and at an affordable price point! If you have any questions or concerns, please email us at HR@expressflooring.com
1.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

You get big commissions for ripping people off.

Cons

To many to mention. Drive all over the valley. Work for clowns that are the definition of fat slobs. You sell crappy carpet to elderly and uneducated people. They went from 1 star with 100 reviews on google to 4 stars and 400 reviews in months. They are liars and crooks. Just crappy low people that think money changes that. It dosent still trash.

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Express Flooring Response
3y
Thank you for your review, feedback is how we grow and learn. Since 2018 we've made incredible changes to the organization. Although we cannot change the past we can focus on our future! We not only have had change in management and new executive leadership but also our products are top quality and at an affordable price point! If you have any questions or concerns please email us at HR@expressflooring.com
1.0
Sep 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Insurance, 401K, Holiday Pay. Employee discounts. Donuts.

Cons

Always feeling sick to my stomach for telling so many lies to the customers. Sell the cheapest carpet for the highest cost is pretty much our duty. Threatened by unhappy customers on a daily basis. This company is a joke, and I dont know why I am still working here. Buyer beware. I have this one customer who paid for carpet, and it's been over a year in trying to get it replaced - bad fibers and bad install. We made three attemps to reinstall the new carpet, unfortunately our computer measurments are always cutting cost effective corners creating issues for the installers.

avatar
Express Flooring Response
3y
Thank you for your review, feedback is how we grow and learn. Since 2018 we've made incredible changes to the organization. Although we cannot change the past we can focus on our future! We not only have had change in management and new executive leadership but also our products are top quality and at an affordable price point! If you have any questions or concerns please email us at HR@expressflooring.com
Viewing 52 - 54 of 54 Reviews

Glassdoor has 58 Express Flooring reviews submitted anonymously by Express Flooring employees. Read employee reviews and ratings on Glassdoor to decide if Express Flooring is right for you.