Is Express a good company to work for as a Retail Associate?

Retail Associate professionals working at Express have rated their employer with 3.4 out of 5 stars in 219 Glassdoor reviews. This is a lower than average score with the overall rating of Express employees being 3.5 out of 5 stars. Search open Retail Associate Jobs at Express now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Express .

Does Express pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Express with 2.9 out of 5 stars based on 219 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Retail Associate salaries at Express.

How happy are Retail Associate professionals working at Express?

53% of Retail Associate employees at Express would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Retail Associate professionals have also rated Express with a 3.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.7 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Express?

Sales Associate (1432) , Retail Sales Associate (215) , Sales Lead (163) , Store Manager (144) , Co-Manager (94) , Express Sales Associate (74) , Sales Leader (51) , Sales Associate/Cashier (47) , Assistant Manager (46) , Associate (46) , Stylist (46) , Manager (36) , Full Time Sales Lead (35) , Store Associate (31) , Brand Co-Manager (30)

What are the pros of working at Express according to real employee reviews?

"The discount that you receive is great and I love the people that I work with." ((in 250 reviews)); "Great coworkers and a decent starter job" ((in 186 reviews)); "good work environment and friendly" ((in 90 reviews)); "Easy and flexible scheduling" ((in 86 reviews)); "Good benefits and very understanding to your needs." ((in 80 reviews))

What are the cons of working at Express according to real employee reviews?

"Pay is low and felt like I was doing too much for being paid too little" ((in 533 reviews)); "Management was poor and irresponsible" ((in 275 reviews)); "managers do not encourage you to move up in the company or make an advance in your career" ((in 198 reviews)); "required to work long hours and come in for extra shifts" ((in 186 reviews)); "No work life balance since it's retail" ((in 73 reviews))

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Express

Express Retail Associate reviews

3.4

53% would recommend to a friend

(219 total reviews)

Greg Scott

100% approve of CEO

24% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Retail Associate employees have rated Express with 3.4 out of 5 stars, based on 219 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Express is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

219 reviews

4.0

Jan 6, 2026

Good place to work part time

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy and flexible scheduling Good for part time if you go to school as well Kind management and good team easy work, simple and quick to learn

Cons

Low hours given unless management role Can be boring since it is a bit slow, you end up just folding clothes all day

3.0

Sep 26, 2025

Good for first job but limit growth

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The work is fast-paced with you being on your feet all day. You get to improve your customer service skills and company provides a good employee discount

Cons

Limited opportunities for career growth and advancement. The schedule can be inconsistent, and it's difficult to move up to a managerial role.

2.0

Sep 19, 2025

Meh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- discounts - different monthly discounts - opportunity for growth

Cons

- low pay - over work - expect you to wear all of their brand

Viewing 1 - 3 of 219 Reviews

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Express Retail Associate reviews

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Good place to work part time

Good for first job but limit growth

Meh

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