Pros
easy to create/change schedule availability, great employee discount on clothing, opportunities to earn free or discounted merchandise based on performance
Cons
Employees at my location (Miami International Mall) were always forced to stay later than their shift. I usually stayed around 3 hours past my scheduled end time, and the only time I got out of it was when I expressed how very necessary it was that I leave so I could make it to my university classes or finals. I was only given breaks twice in the 9 months I worked there, and only because we weren't meeting the hourly $$$ quota, so they didn't want to pay any more for extra employees if they could squeeze in an unpaid break instead. I got in trouble for coming in 10 minutes early once, instead of right on the dot, because they didn't want to have to pay for that extra 10 minutes, even though the store was packed and I could have hopped on register and helped out immediately. I was hired in September 2015 and told I would get an evaluation and raise in January. I stayed until May 2016 and even though I brought up the evaluation and raise multiple times, neither of these transpired and I remained on minimum wage the entire time. Our location was spoken to multiple times by the mall police who said that management was NOT to keep us working as late into the night as they did; we were folding and re-folding clothes, etc. from 10pm to 2am every closing shift. My last week I had housing issues and did not have a place to stay in Miami, and so I asked that I be off for that week, since I had no choice but to stay with family elsewhere in Florida that week before I could return to Miami the following week. My boss looked at me and responded, "Can you come in early tomorrow morning?" I quit after that. Express as a company does not care about their employees. They care about fast fashion and profits. Management, at least in my location, is so obsessed with making the company look good that they dismiss laws and police interactions and the welfare of their employees.