Is Express a good company to work for?

Express has an overall rating of 3.6 out of 5, based on over 4,507 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 61% of employees would recommend working at Express to a friend and 41% have a positive outlook for the business. The best reviews about Express have been left by employees working as Part Time Sales Lead , Sales Leader and Stylist .

Does Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Express employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Express. This rating has been stable over the past 12 months.

How satisfied are employees working at Express?

61% of Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Express?

Sales Associate (1432) , Retail Sales Associate (215) , Sales Lead (163) , Store Manager (144) , Co-Manager (94) , Express Sales Associate (74) , Sales Leader (51) , Sales Associate/Cashier (47) , Assistant Manager (46) , Associate (46) , Stylist (46) , Manager (36) , Full Time Sales Lead (35) , Store Associate (31) , Brand Co-Manager (30)

What are the pros of working at Express according to real employee reviews?

"The discount that you receive is great and I love the people that I work with." ((in 260 reviews)); "Great coworkers and a decent starter job" ((in 186 reviews)); "Easy and flexible scheduling" ((in 87 reviews)); "good work environment and friendly" ((in 83 reviews)); "The benefits are great if you can by chance move up with the company though." ((in 81 reviews))

What are the cons of working at Express according to real employee reviews?

"low pay and sometimes i would not be put on the schedule when i wanted to be scheduled" ((in 540 reviews)); "Management was poor and irresponsible" ((in 265 reviews)); "Some of the downsides is sometimes the managers don't talk to eachother when someone can't come in" ((in 198 reviews)); "long hours and no appreciation" ((in 177 reviews)); "No work life balance since it's retail" ((in 76 reviews))

What are employees saying about Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express layoffs and their outlook for job security at Express in 2026.

What are the top reviewed Express locations?

Columbus , New York , Chicago , Miami , Los Angeles , Houston , Dallas , Atlanta , Orlando , San Diego , Las Vegas , San Francisco , Pittsburgh , Denver , Tampa , Boston , San Antonio , Paramus , Austin , Philadelphia , Saint Louis , Schaumburg , Bridgewater , Jersey City , Brooklyn , Charlotte , Jacksonville , Troy , Raleigh , Pembroke Pines

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Express

Express reviews

3.6

61% would recommend to a friend

(4,404 total reviews)

Greg Scott

72% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Express has an employee rating of 3.6 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 10, 2011

Average Retail Job

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Retail Experience Customer Service Experience Coworkers were fun and took pride in the Express brand Hard work received recognition Competitive, but also collaborative

Cons

Good performance was acknowledged, but did not always lead to promotions/ pay increases over time. Encouraged to push Express Credit Cards way too aggressively. It often offended customers.

3.0

Mar 21, 2011

Ok company, however management incompetent

Fashion expert

Recommend

CEO approval

Business Outlook

Pros

Room for advancement Discounts Team oriented workplace

Cons

Management incompetent HR is a nightmare As you get promoted- more work and responsibilties without the compensation

3.0

Mar 2, 2011

Great fun place for college kids. They cut payroll and compensation for managers "you get what you pay for"

Sales leader

Recommend

CEO approval

Business Outlook

Pros

Great fun fashion!! Always up to date and very reasonal pricing, usually friendly!! This is a great first job or seasonal employment. The company sends great informational support to suceed and they really believe in what they stand for. They believe in excellence through attenntion to customer service and merchandise.

Cons

They started a new payroll system a year or two ago it really shows!! Managers are overworked and things are getting sloppy. They also don't compensate as well anymore and it shows big time!!!!!. Most new managers are underqualified and the good ones leave for better opportunites not what I would expect from a quality company!!!!

Viewing 4384 - 4386 of 4,404 Reviews

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Express

Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Average Retail Job

Ok company, however management incompetent

Great fun place for college kids. They cut payroll and compensation for managers "you get what you pay for"

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