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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,489 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 14, 2016

      Do not work here

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only good thing is that the benefits are good. Then again it has to because they work you like a slave so you will be visiting the doctor often. If you want to work every aspect of the hotel without it being your job description then this is the place to be. Trust me use this experience and add it to your resume.

      Cons

      Upper Management sucks and they suck really bad. there is little to know follow up and when they are issue guess who gets blamed! The rooms are run down and needs some serious updating.

      2.0
      Jan 13, 2016

      Good Overall

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -You learn everything and deal with many different types of situations. Great if you want to gain knowledge of hospitality and the good and bad that comes with it. -Ability to build your resume and job skills. After working here, you will be ahead of the curve when dealing with STAR Reporting, budgeting, department management and recruiting. Extended Stay expects their GMs to wear many hats, and you will wear many hats. -Flexibility of hours if you are a General Manager -Ability to recruit and build your own staff.

      Cons

      -Many properties operate without strong in-house management support. Absence of an AGM or Team Lead is a reality at most properties. Be ready to be on call at all times. -Staffing needs to be less of a cookie cutter approach and more about how much revenue against the budget the hotel makes. Many hotels are understaffed with more occupancy and revenue and many hotels are overstaffed with lack of occupancy and revenue.

      1.0
      Jan 11, 2016

      Never again

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location was perfect.

      Cons

      Well let me start with they are always incomplete. Everything I asked for that I needed for the kitchen they didn't have. I had to go and buy myself some plates, silverware pot and pans.

      Viewing 2230 - 2232 of 2,489 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.