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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,489 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 3, 2017

      Good Company

      Gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company and its dedication to its staff and guests are great. Many resources are supplied to ensure the employee has a successful journey and the customer experience provided is above standards.

      Cons

      When promoting someone to management one must not only take into consideration the skill set acquired but also the individuals approachability and people skills. When all is said and done our business is in the hospitality industry. So management must be able to adapt to handle all situations in a professional and calm manner.

      4.0
      Jul 31, 2017

      Endless opportunities for growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over a career of several years with ESA, I have been afforded multiple opportunities for growth in various roles. The only limits are those you set on yourself. There are many mentors within the organization and this company is very much invested in its employees. As the company continues to grow, I am confident that I will continue to grow with it.

      Cons

      Tough to get to know all of the players when working remotely.

      1.0
      Jul 25, 2017

      front desk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      they use a very easy computer program called Nite Vision. If you work the morning shift the breakfast is very simple and easy.

      Cons

      Their corporate offices are extremely cheap, so the hotels are never maintained well enough, nor do they care about the employees, the General Manager I had played favorites and was very rude and unproffesional.

      Viewing 2266 - 2268 of 2,489 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.