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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,487 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Nov 18, 2013

      okay

      Gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      starting pay is reasonable. hotel is very nice and the guests are terrific! Co-workers are great.

      Cons

      A lot of employees have to pay a toll bridge fee to get to work. ($5.00) one way, , management does not compensate you for it AND you can't deduct it off your taxes. So, if you work 5 days a week, for 1 month, you have spent 100.00 a month in tolls just to get to work. So, if you make 1000.00 a month for example, DEDUCT $100.00 from it because of tolls. Also, they only have 2 full time employees there and the rest of us is part time. BUT, we work 40 hours a week! AND with no benefits!!! Go fiqure......

      3.0
      Jul 11, 2013

      In need of a quick job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good workers and friendly atmosphere

      Cons

      Not up-to-date, workers themselves do not keep up their best appearance. Its a slow paced environment

      2.0
      Jul 8, 2013

      Not the best, but not the worst; disappointing after company changes.

      Hotel manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hotel concept; most team members work well together, and provide good guest service. The company has a good product and has the potential to lead the market segment. It is not a bad place to work, however, upper management could make it a better place to work.

      Cons

      Upper management is not always supportive of relavant local property needs, and in cases will only address issues after losing revenue. There is a lack of proactiveness and practicality in upper management; it seems as though they quickly lose focus on pertinent matters. I believe this is because they are focused on trying to take the company public.

      Viewing 2443 - 2445 of 2,487 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,521 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.