Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,450 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Extra Space Storage to a friend and 76% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (710) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (123) , Assistant Store Manager (120) , Manager (114) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 308 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 223 reviews)); "Great benefits and Really cares about your opinion." ((in 193 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 126 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 47 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 27 reviews)); "Raises are a joke!" ((in 24 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 20 reviews)); "The DM has favorites and you can definitely tell." ((in 8 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Boston , Oklahoma City , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,400 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,400 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 3, 2026

Great Place for those that want a career, positive work culture and a great work life balance

District team lead

Recommend

CEO approval

Business Outlook

Pros

Career Growth: Ample opportunities to advance through professional development and mentoring/exposure programs. Supportive Environment: A professional yet comfortable atmosphere that truly values its people. Industry Leadership: A chance to work for a top-tier provider redefining the storage experience.

Cons

Truly no cons to speak of. This is one of the few companies that listens to the "boots on the ground". If there is something not working it is quickly addressed.

Extra Space Storage Response

4mo

We are thrilled to hear that you value the growth opportunities, supportive culture, and industry leadership at Extra Space. It's especially meaningful to hear you feel supported on a "boots on the ground" level. Thank you for being a valuable part of our team!

3.0

Jun 18, 2026

Strong growth opportunities but limited PTO and long hours

Store manager

Recommend

CEO approval

Business Outlook

Pros

While I have concerns about work-life balance, there are also several things I appreciate about working for Extra Space Storage. The company provides strong growth opportunities and allows employees to develop their skills and advance within the organization. I also appreciate that we receive major holidays off, which gives us valuable time to spend with our families and loved ones. Another positive aspect is the level of trust given to employees. I do not feel micromanaged in my role. I am able to come to work, manage my responsibilities, and ensure that all tasks are completed efficiently. This independence helps me maintain good time management and take ownership of my work. Overall, there are positive aspects to working for the company, particularly regarding career growth, autonomy, and holiday time with family. My concerns are primarily related to PTO accrual and scheduling rather than the overall company culture.

Cons

this position provides a healthy work-life balance. In my experience, the amount of PTO we earn is very limited. There are months when we don't even accrue enough PTO for a full day off, which feels unreasonable. Additionally, our workday ends at 6:00 PM, leaving only a few hours of personal time each evening before having to prepare for the next workday. As a result, it often feels like my life revolves around work, and I struggle to maintain a balance between my job and my personal life. I've worked at multiple Extra Space locations, and I've noticed that customer traffic is often very low between 3:00 PM and 6:00 PM. Because of this, I believe there may be opportunities to adjust operating hours or schedules. Even ending the workday at 4:30 PM would make a significant difference in employees' quality of life. My main concern is that the company promotes this role as offering work-life balance, but that has not been my experience. I would like to see improvements such as increased PTO accrual and more flexible scheduling. These changes would help employees feel more valued, improve morale, and create a healthier balance between work and personal life.

4.0

Jun 16, 2026

Great culture with little chance for growth

Property manager

Recommend

CEO approval

Business Outlook

Pros

No micro management, great culture

Cons

Very little chance of growth.

Viewing 1 - 3 of 3,400 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission