Unforutnately Low Ratings Paint The More Accurate Picture
Pros
-Aside from management most of the employees are friendly and helpful. Having good coworkers was the primary reason I did not leave the company sooner. -Opportunity to learn new skills exists but you have to be very proactive about seizing it as there is no system in place to support career growth.
Cons
-Unfortunately the lower score reviews paint a more accurate picture of the company's overall situation and management. -Due to lack of a proper performance review structure pay raises are rare, small, and often include significantly increased work responsibilities. Never saw an increase in other benefits such as vacation days even after years. -Management has a significant lack of experience due to being comprised of the founder's family rather than skilled personnel hired based on merit. This is a large contributor to many of the other issues listed in this and other reviews. -Management promoted a culture making sure the blame for a failure of the business did not fall on you slowing down process assessment and improvement. This issue was improving slightly at the tail end of my time with the company. -Management decisions were often emotionally driven and erratic. Prominent examples were the multiple instances of the firing of staff as scapegoats after the negative consequences of management's poor decisions set in. This led to significant brain drain and increased workload for those left in impacted departments and the churn prevented development of skilled individuals tailored to the company's needs. -Management had a habit of insinuating employees were expendable and easy to replace. One particular leader often spoke about how much better he could do the jobs of those he oversaw even going so far as to accuse them of laziness and intentionally working in a manner in order to avoid as much work as possible. -The sales department was prioritized above all others. Any department not seen as bringing in money was treated very differently by management. -Lack of stability in processes. Constant changes, sometimes going back to practices that were ended at management's instruction years ago, at management's demand led to lack of strong best practices being developed. Towards the end of my time at the company a process improvement system was employed to mixed results and many processes in a seemingly constant state of flux did appear to be getting stabler.
