- Old employees are given grandfathered access to a better version of their "champs" program, where once they hit the yearly sales goal, the following year's commissions are doubled, going from 1% to 2%. The newer version of the program is much worse, instead only offering a flat check for 1,200 for the year in lieu of the typical commission raise. Considering the sales goal for the program was 375,000, that means that old employees are making several thousand more per year in commission than old employees are even capable of making contractually. This is the indication of a dying company. - HR seems to be incompetent or nonexistent. I asked multiple managers at multiple stores for assistance in contacting/finding HR, on multiple occasions during 2020 and 2021, I left multiple voicemails on all the applicable phone numbers I could find, but no one ever communicated back with me, and not one manager could even produce a reliable phone number for me to call. Seems to be difficult by design. - My store manager had a massive issue with micromanaging whatever tasks that the newer employees were working on. This was compounded by their negligence towards individual human needs, things like subtly denying bathroom breaks by forcing you to see patients back to back, resulting in you having to either verbally create a boundary and excuse yourself in front of the customer (often seen as rude) so you have to choose between creating a conflict, or holding it in. - Or, trying to bully us to come in when we were sick, which seemingly happened every time someone was sick. - They seem to intentionally hire people with no or little experience in order to pay them as little as possible and burn them out. This creates a low-wage permanent role for the company, but in reality is an endless cycle of burnout for the humans who are tricked into it, similar to the 'disposable' Amazon warehouse workers culture.
