Eyeglass World reviews

3.3

56% would recommend to a friend

(234 total reviews)
avatar

Alex Wilkes

Not enough data to show CEO approval

55% positive business outlook

Eyeglass World has an employee rating of 3.3 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eyeglass World employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

234 reviews
5.0
Feb 18, 2020

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Employees are empowered to take care of their customers and celebrated when they achieve success.

Cons

Pay could be more competitive.

5.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture of happiness and teamwork that this company creates is unlike any other company I have worked for. I started as a key holder and worked my way up. Everyone from fellow General Managers to Upper management is incredibly supportive and always willing to help out. The optical field in general is a rewarding career for anyone who enjoys helping others. This company also has a great philanthropic program where we make glasses in store that get sent to countries and societies in need.

Cons

As with all customer service, it is easy to get burnt out. The optical industry in particular has a very steep learning curve and you have to put in the work to gain the knowledge necessary to be successful in this career. The biggest con that I feel exists in this company is the current training structure. The training program that currently exists involves reading a binder and taking tests. Learning optical would be easier if we had more videos and visual learning tools. Also our benefits package is a little expensive for just average benefits.

2.0
Feb 17, 2020

A lot of issues but not a bad job

Recommend
CEO approval
Business Outlook

Pros

Commission, helping others, learning opportunities

Cons

Lazy managers, customer service issues, entitled staff, less than 40 hours unless you’re a manager, company doesn’t hire replacements for fired staff for months, hard to move up, little to no raise available, struggling stores don’t receive the help needed to succeed

Viewing 163 - 165 of 234 Reviews

Glassdoor has 234 Eyeglass World reviews submitted anonymously by Eyeglass World employees. Read employee reviews and ratings on Glassdoor to decide if Eyeglass World is right for you.