F5 Network Support Engineer II reviews

3.3

24% would recommend to a friend

(52 total reviews)
avatar

Francois Locoh-Donou

91% approve of CEO

14% positive business outlook

Network Support Engineer II employees have rated F5 with 3.3 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Network Support Engineer II professionals have a good working experience there. F5 is rated in line with the average (within 1 standard deviation) by Network Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
1.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

- it was definitely a nice place 3-5 years ago - if you are coming from outside you have a chance to negotiate something - if you are a beginner you are going to learn a lot of nice networking stuff, but you will learn this as well as by any other company

Cons

- if you are experienced stay away from NSE and even ENE roles - if you agree to work as ENE you work for 60h and more. As there are very few account managers and technical account managers you are going to deal with a lot of not technical issues - the company has to changed internal hireing politic and they hire now a lot technically 'weak' NSE's. This means that ENE have a lot of job that were done before - support is visible as a worst place in the whole company - no matter how hard you work you are visible as a support tech and have no chance for anything else in the company - they rather higher people from outside than work, educate and promote its own personel - often an arrogance from lower to higher managers. You are there to do the work and any kind of complains that there is too few people and too much work is visible as a weakness. - people who got some luck (read connections, etc..) have no respect to others - you are seen in the company as an an employee and individual depending on the position you agreed to work on - it is expected that once accepted the NSE position you are going to do the job for 3 years and not even a day less. Should you complain during this time you can forget of any kind of progress and carrier at the company - in the EMEA there is noting than the Support and Professional services. If you see your self as an engineer with ambition to write code/scripts if needed forget about the NSE job. - They are going to deal with a lot of manual and not automated work. A work that either the managers failed to do right from processes point of view or techicaly it is something that no one wants to do - as the company roles out new products the NSE job became more and more about educating customers where to click on the GUI and what snat automap is etc. - a lot of good people have never been recognized and the tendency is rather to look for other jobs than to go for the extra mile and work for the company. At the end of the day you know you are not going to be payed or promoted for this - the internal tools are of low quialit (the still use a 7 years old php script to managed the lab) - team work doesn't matter. What matters are your stats. You are as good as your stats are.

5.0
Feb 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Great environment and great people running the company.

Cons

Great working in a place where everyone continues to learn, must stay focus and keep up with everyone.

5.0
May 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits, relaxed work environment, excellent location. The knowledge exchange and learning potential is outstanding. Then there is "Beer Friday", even if one doesn't drink beer it's the principle. Every week the company says "Thanks for the hard work, have a beer on us." As a whole this is an excellent company who does a good job focusing on retaining the talent that has made them a success.

Cons

The company is a bit top heavy with middle management which becomes meddlesome in the pursuit of justifying their own existence.

Viewing 49 - 51 of 52 Reviews

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