- All “leadership” for the exception of 1 person in sales in the US is British.
- Promote solely on tenure, not on the ability to lead and do a good job.
- Do not embrace the hybrid work schedule as proudly promoted by the CEO and COO
- C-Suite make huge amounts of money and brag about their travels, castles, airplanes while they visit the US to their employees who don’t make a living wage in NYC and are undercut by $20-$30k starting out; only hire AM’s that are recently out of college or young. Will not hire experienced Sales Reps because that would require them to actually pay more money for a sales person who knows what they are doing.
- Further the above point, as an AM you are expected to manage a list of current clients, do large scale new business, manage onsite consultants, pay out of pocket for client/consultant events, get no help from Marketing, and do all administrative work for onboarding consultants to new clients (which is a lot). You will receive ZERO training on any of this and if you mess up, you will be treated poorly.
- When AM’s leave, you will be asked to manage an account for a few months and get absolutely no commission from it but are expected to work the accounts like you are; will save money by not allocating headcount to AM’s
- Commission structure is difficult to understand and terminology isn’t consistent across the US and UK.
- Micromanaged from the UK
- HR is not able to act on complaints of management as all management in US are friends/family of the C-Suite
- When C-Suite is in town, its expected AM’s parade them around town to clients (which is useless 90% of the time) and then go out for drinks with them and listen to them talk about themselves. If you don’t, you are berated by the CEO about why not, and then you are pressed in office by management why you wont go out for drinks
- If you do anything thats not suggested by the British elite, you are spoken down too like a child until you quit; will be targeted by management for PIPs and verbally harassed.
- Will fire consultants on the bench for more than 90 days simply because they can and will because the sales process is so broken and new business only happens when former contacts move to new companies.
- I could list so much more but felt this hit the primary core of things.
