FICO reviews

3.8

71% would recommend to a friend

(1,737 total reviews)
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William Lansing

75% approve of CEO

64% positive business outlook

FICO has an employee rating of 3.8 out of 5 stars, based on 1,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FICO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus however leadership uses that as a tool to have you work long days

Cons

Many people I came across in leadership positions lacked fundamental leadership skills and they had big egos. The builds cutting edge software and really great products but they do it on the backs of their people who they treat as subhumans. At least that was my experience.. Leaders just push their employees to work long hours and offer no incentive other than you get to keep your job. While I did encounter some very nice people there who actually do real work (developers, DevOps, some project managers and QA, a few ML people) leaders in general are highly unqualified to manage people. I truthfully couldn’t believe that some individuals thought it was ok to talk to me like they did! The sad thing is that people who have never worked anywhere else believe the toxic environment and pressure is normal. I felt sorry for a number of people on the teams. Long hours and extreme pressure for no thanks. VP offered zero support and like others, just expected you to work yourself to death so the project deadlines would be met. In any case, I got out of their m and I’d discourage anyone from accepting an offer with them given my experience.

1.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work policy is good for most departments, not all.

Cons

ABYSMALLY low salaries and poor benefits! Essentially they only offer catastrophe health insurance plans with extremely high-deductibles, they will overwork you and not care (even over holidays), poor work-life balance, constant changes because they don’t truly know what they are doing, want everything done ad-hoc on the cheap but expect large budget and timeline results. They want offshore interns to do expert pro level work. Will never happen! They can’t pay their employees fair market salaries but they can throw big expensive VIP events to treat the executives like kings where they stay in hotel penthouses and pay celebrities to come speak and be around them. Total prima donna’s. Wrong priorities and it is so blatantly done. Marketing organization is run by an oligarchy of micro-managers, control freaks, narcissists, and plain old liars. Extremely political. You will only get ahead if you are in the right clique and do enough a** kissing of the right people. They don’t care about skills or the quality of your work performance. They also promote only if you are the right race and gender for their HR targets - woke politics, as another review here mentions is very true. Some very shady HR policies. You must play the politics games and drink the corporate kool-aid (like the 1990s). The execs love the sound of their own voices, speak like TV evangelists, have egos as big as here to the moon and think they are the experts in every area under the sun. There is no culture. Very boring stereotypical company overall. Not environmentally friendly, rampant jet-setting culture and printed waste. Tons of disorganization, layoffs typically 1-2x a year. Lots of offshoring or selling off parts of the business. Just look how they moved their HQ to some tiny town in Montana to save a buck. Everyone is just trying to please the C-level suite by saying yes to everything. While they travel, wine and dine on the company dime. They think they’re too good to even be engaged on Glassdoor - shows you how much they care. Was treated disrespectfully and very unprofessional after many years of service. I have never felt more like just a number instead of person than my time at FICO. There are relentless users here, even up to my last day people were out to get last favors from me. Avoid - very little perks of working at this toxic pit. Don’t let them take advantage of you by underpaying you for what you do - they are snakes and the big promotion or raise will never come. They don’t pay or take care of their people well. The old revolving door method. Couldn’t wait to leave.

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Company is very well positioned for both good times and bad, with a steady revenue stream. Good working level people that support each other. Upper management has provided several great initiatives for the company.

Cons

Lower and middle management is focused on turf, nepotistic, mired in 20 year old business models and unwilling to improve, and actively hostile to their staff. Middle management is focused on keeping upper management from finding out how far behind and overbudget projects are -- and fighting to avoid upper management initiatives. Long work hours are expected. It is management policy to cut costs by using uncompensated weekends and evenings for making delivery dates. There is no real career advancement path unless you are buddies with middle management. FICO will keep you in your narrow job, refusing lateral assignments until they no longer need the position. In-service raises are minimal.

Viewing 7 - 9 of 1,737 Reviews

Glassdoor has 1,937 FICO reviews submitted anonymously by FICO employees. Read employee reviews and ratings on Glassdoor to decide if FICO is right for you.