Is FIS a good company to work for as a Fraud Support Associate?

Fraud Support Associate professionals working at FIS have rated their employer with 3.7 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Fraud Support Associate Jobs at FIS now and start preparing for your job interview by browsing frequently asked Fraud Support Associate interview questions at FIS .

Does FIS pay Fraud Support Associate employees well?

Fraud Support Associate professionals rate their compensation and benefits at FIS with 3.1 out of 5 stars based on 51 anonymously submitted employee reviews. This is 6.2% worse than the company average rating for salary and benefits. Find out more about Fraud Support Associate salaries at FIS.

How happy are Fraud Support Associate professionals working at FIS?

46% of Fraud Support Associate employees at FIS would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Fraud Support Associate professionals have also rated FIS with a 2.9 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.1 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (699) , Senior Software Engineer (642) , Customer Service Representative (269) , Business Analyst (250) , IT Trainee (223) , Project Manager (174) , Analyst (130) , Senior Business Analyst (116) , Software Developer (104) , Lead Engineer (103) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (81) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work" ((in 1730 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 651 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 537 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 514 reviews)); "work culture is good and friendly" ((in 471 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 590 reviews)); "15% which is good but not good for those who joined FIS at low salary." ((in 396 reviews)); "very frequent layoffs happen every quarter" ((in 231 reviews)); "No training as people think you are taking their job if you know what they know." ((in 161 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 138 reviews))

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FIS

FIS Fraud Support Associate reviews

3.7

46% would recommend to a friend

(51 total reviews)

Stephanie Ferris

28% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Work/Life balance

2.8

Senior management

2.7

Career opportunities

Fraud Support Associate employees have rated FIS with 3.7 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Fraud Support Associate professionals have a good working experience there. FIS is rated in line with the average (within 1 standard deviation) by Fraud Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

1.0

Oct 16, 2023

High stress job mixed with Treating adults like children

Fraud agent

Recommend

CEO approval

Business Outlook

Pros

Maybe decent pay if your a single person

Cons

So many calls you barley get a chance to breathe or drink something, but then aren't allowed to use the bathroom outside of the times they allow you. If you do it too many times they will fire you. Constantly understaffed

5.0

May 9, 2023

It a good company

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home , great company,cares for employees

Cons

For me the hitting the goal was hard

3.0

Apr 24, 2023

It's fine

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Good for starters and no experience.

Cons

Once you're promoted to Tier II, they will upskill you and handle all products without additional pay!

Viewing 13 - 15 of 51 Reviews

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FIS

FIS Fraud Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

High stress job mixed with Treating adults like children

It a good company

It's fine

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