FIS reviews

3.5

59% would recommend to a friend

(13,289 total reviews)
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Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jun 23, 2023

Worldpay ruined the company

Recommend
CEO approval
Business Outlook

Pros

Acceptable benefits package, though maternity paternity leave is far behind the times. They support remote and hybrid work, though seemed to be inexplicably over-pushing a return to the office. It should be up to individual managers.

Cons

FIS used to be a superb place to work. Worldpay ruined the company. The two cultures did not match up. Now, people - average people - are paying the price losing their jobs. I lost count of the number of managers, dotted line supervisors, and directors I had over the last 3 years. In the last 2 years, I never had solid direction or support from management - my individual managers were great, but they were leading me blindly through the fog as well. The turmoil in senior management was awful. I’m still suffering from the whiplash of the seat-of-pants decisions made from some VPs that seemed to make split second decisions just to change it up from their many predecessors

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FIS Response
2y
Thank you for reviewing us. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regards to the cons you have mentioned but we wish you the best of luck.
2.0
Nov 9, 2021

Disappointed

Recommend
CEO approval
Business Outlook

Pros

The perception of a big company.

Cons

I really thought being with a huge company would mean fair compensation, good benefits and people you could turn to for help if need be. Comp was poor. I worked really, really hard and was the highest producer (FACT) and the lowest paid. No bonuses. All who you know, not what you know. Benefits are very expensive and offer no 'benefit'. Try a $5k deductible for family. Zero copays. Out of pocket until you hit $5k. You get 1 check up a year. Make sure you know what's covered otherwise your paying every penny. Support- it's big business. They don't care about you or me. Only the bottom line.

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FIS Response
4y
Thank you for your feedback. We appreciate the time you have taken to write your review but, since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the cons you have mentioned but we wish you the best of luck.
3.0
Apr 29, 2021

The Place Has Changed

Recommend
CEO approval
Business Outlook

Pros

Work isn’t that difficult. It’s so disorganized and chaotic that you can do whatever you want. No accountability and management is so weak that you can do the absolute minimum without fear of being fired. Work from home. You can fly under radar and not do much.

Cons

Pay used to be good, but they’ve recently cut salaries, bonuses and the 401k contributions. Also, benefits costs have gone up very significantly. Very little engagement. No trust in leaders. No team cohesion. Same recycled values every year, but never any change for the better. Very cut-throat and toxic culture. Unprofessional, rude, disrespectful environment. Management is very poor and they aren’t coached or developed at all. A lot of people “make it” by forcing others do their job for them. No training. No development. Bad communication. Chaotic and dysfunctional - referred to internally as “siloed.” Arrogant and selfish people tend to advance despite lack of knowledge or ability. Not a lot of advancement opportunities. Most positions are jobs not careers. A lot of people don’t want to work there, but they don’t have better options. Employees aren’t a primary consideration - shareholders and stock price come first, executives come second, employees come near the bottom. Too many “managers” and not enough workers. Major projects are rushed through, half-baked, and only partially successful. Very heavily focused on offshoring jobs.

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FIS Response
5y
Despite the unprecedented impact of the pandemic on our business and our clients in 2020, FIS made the decision not to undertake broad-based workforce reductions. We maintained our planned pay increases in 2020 and invested in a range of enhanced medical and wellness programs for our colleagues, including COVID-19 time off. Given the financial impact of the pandemic on our financial results, we decided to make strategic pay adjustments in 2021, which included increasing our minimum wage. We are pleased with our first-quarter results and our start to the year, and continue to be focused on driving the financial performance needed to return to a more normal compensation year in 2022.
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