Is FIS a good company to work for as a Implementation Lead/Product Support Representative?

Implementation Lead/Product Support Representative professionals working at FIS have rated their employer with 3.4 out of 5 stars in 84 Glassdoor reviews. This is an average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Implementation Lead/Product Support Representative Jobs at FIS now and start preparing for your job interview by browsing frequently asked Implementation Lead/Product Support Representative interview questions at FIS .

What are the top reviewed jobs at FIS?

Software Engineer (697) , Senior Software Engineer (640) , Customer Service Representative (269) , Business Analyst (249) , IT Trainee (223) , Project Manager (172) , Analyst (130) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (103) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (81) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Mubai was one of the better companies to work for with good work life balance good hike and quality work"" ((in 1713 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 633 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 516 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 511 reviews)); "work culture is good and friendly" ((in 478 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 585 reviews)); "very frequent layoffs happen every quarter" ((in 235 reviews)); "No training as people think you are taking their job if you know what they know." ((in 155 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 130 reviews)); "Old technology And skill also" ((in 119 reviews))

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FIS

FIS Implementation Lead/Product Support Representative reviews

3.4

35% would recommend to a friend

(84 total reviews)

Stephanie Ferris

26% approve of CEO

37% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.3

Senior management

Implementation Lead/Product Support Representative employees have rated FIS with 3.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Implementation Lead/Product Support Representative professionals have a good working experience there. FIS is rated in line with the average (within 1 standard deviation) by Implementation Lead/Product Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

84 reviews

2.0

Feb 6, 2023

Good Benefits, Bad Culture

Implementation analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good benefits, decent vacation.

Cons

It may depend on the team you are on, but on my team the pathway for an individual to grow within their role and the company is very unclear. It cannot be found on a document, it is all manager discretion, and they never seem to want to have the conversation. Personally, I have been doing the work type and load of a Level 2 analyst for 18 months now, and have not even been offered the opportunity to have the conversation.

3.0

Nov 21, 2022

Average

Implementation analyst

Recommend

CEO approval

Business Outlook

Pros

Better pay less work no work pressure

Cons

No Scope for learning No proper coordination between onsite & offshore managers Offshore managers dont even know the work done by teammates as both are involved in different things.

4.0

Oct 28, 2022

FIS

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Great employee benefits and flexibility with hours

Cons

Lack of organization, lack of proper training and guidance

Viewing 58 - 60 of 84 Reviews

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FIS Implementation Lead/Product Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Benefits, Bad Culture

Average

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