FIS reviews

3.5

59% would recommend to a friend

(13,292 total reviews)
avatar

Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 28, 2016
Recommend
CEO approval
Business Outlook

Pros

There are no reasons other than there checks don't bounce when you get paid.

Cons

They promote people for playing tekken and bedazzaling there shoes. The mgmt is very two faced and they don't want anybody to rock the boat. They want sheep who just do what there told. If you question there process or if you mention someone else that did something wrong, they turn it around on you and make it your fault.

1.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Miss the old leadership which was highly ethical and competitive.

Cons

Since JB assumed leadership under MM at FIS, the organization has witnessed a deliberate dismantling of morale, competence, and trust—particularly within legacy teams (D1 LFI, RCB, D1B, BPS, etc.). What began as negligence has escalated into blatant discrimination against Indian employees, both in the US and India, with clear patterns of exclusionary practices. Critical Failures Requiring Immediate Action: Racial Bias in Hiring & Layoffs Disproportionate termination of Indian talent alongside aggressive hiring of white employees is not accidental—it’s systemic discrimination. Data will prove this bias. Authoritarian Decision-Making & Disenfranchisement Indian teams, despite being critical stakeholders, are routinely excluded from key decisions. This erodes trust and sabotages business success. Weaponized Reorganizations "Restructuring" is a smokescreen for forced attrition of high-performing talent, replaced by a culture of favoritism and incompetence. Zero Product Delivery, Only Excuses Six quarters of failure—no new products, no innovation. Just empty rhetoric, dead-end strategies, and blame-shifting ("dead cat"). JB has imported non-fintech leaders to replace proven experts, handing over critical functions to unqualified "yes-men" incapable of driving growth. This Is Beyond Poor Leadership—It’s Institutional Sabotage. Reputation Risk: FIS’s credibility as an inclusive, innovative fintech leader is collapsing. Business Risk: Digital products are being gutted by incompetent leadership. Legal Risk: Discriminatory practices invite scrutiny. We Demand: ✅ Immediate review of JB’s leadership—his tenure has been a disaster. ✅ Transparency in hiring/promotions—end the racial bias. ✅ Independent audit of restructuring decisions—expose the bias. The time for silence is over. Will FIS act, or continue enabling this failure?

1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Allowed to work from home

Cons

So many, for a Fin Tech company the programs that they force employees to use is from 1995. There is no organization to it, information is not stored, it is hidden. This makes servicing callers almost impossible. Management is ruthless with the employees, there are frequent layoffs handled in a brutal manner. One person had worked extremely hard to accomplish an important goal for a big client. The day after completing the plan, he was summarily laid off. Chaos reigns, management refuses to make decisions about simple things like which holidays will be offered for the year. The benefits are barely there. There are big deductibles which makes going to the doctor expensive until the deductible is met. Who has $400.00 for an office visit, let alone lab work? The morale is low, everyone waits for their layoff after working mandatory overtime to achieve goals which will provide big bonuses for senior leaders, but not the ones who did the work. FIS is soul destroying, it is designed that way, senior leaders want to traumatize the employees. If their clients knew how ham handed they really were, no one would hire them.

avatar
FIS Response
10mo
Thank you for reviewing us and sharing that FIS offers virtual work opportunities. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the internal channels available to all colleagues.
Viewing 61 - 63 of 13,292 Reviews

Glassdoor has 15,089 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.