Is FIS a good company to work for as a Implementation Lead/Product Support Representative?

Implementation Lead/Product Support Representative professionals working at FIS have rated their employer with 3.4 out of 5 stars in 84 Glassdoor reviews. This is an average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Implementation Lead/Product Support Representative Jobs at FIS now and start preparing for your job interview by browsing frequently asked Implementation Lead/Product Support Representative interview questions at FIS .

What are the top reviewed jobs at FIS?

Software Engineer (697) , Senior Software Engineer (640) , Customer Service Representative (269) , Business Analyst (249) , IT Trainee (223) , Project Manager (172) , Analyst (130) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (103) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (81) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Mubai was one of the better companies to work for with good work life balance good hike and quality work"" ((in 1710 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 616 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 533 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 494 reviews)); "work culture is good and friendly" ((in 469 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 591 reviews)); "Frequent layoffs (last happened on 28 Feb)" ((in 236 reviews)); "No training as people think you are taking their job if you know what they know." ((in 158 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 126 reviews)); "Old technology And skill also" ((in 119 reviews))

FIS Implementation Lead/Product Support Representative reviews

3.4

35% would recommend to a friend

(84 total reviews)

Stephanie Ferris

26% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (84 reviews)

Ratings by demographic groups

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Implementation Lead/Product Support Representative employees have rated FIS with 3.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Implementation Lead/Product Support Representative professionals have a good working experience there. FIS is rated in line with the average (within 1 standard deviation) by Implementation Lead/Product Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

84 reviews

4.0

Sep 8, 2021

Great company

Implementation analyst

Recommend

CEO approval

Business Outlook

Pros

Great team members. Great work environment.

Cons

Executives pat themselves on the back a little too much and can tend to overlook employees.

1.0

Jul 28, 2021

Look elsewhere

Project manager/implementation consultant

Recommend

CEO approval

Business Outlook

Pros

The only pro would be PTO and time off.

Cons

Senior management doesn’t care about employees and clients. They only care about the bottom $$$. FIS has driven long time clients away that have part of Vantiv/WP before the merger because they do not care anout their clients overall well being and their day to day operations. There’s also zero accountability and also the culture is something that drove me away to look at like it elsewhere. Pay and raises were also taken away due to a “poor 2020”!

5.0

Jun 30, 2021

good

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

good at all, everything in FIS

Cons

bit tough in work life balance

Viewing 67 - 69 of 84 Reviews

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Jobs at FIS

Product Support Representative

Representative Lead, BPS Middle Office

Technical Account Manager

Analyst I, Product Technical Support

FIS

FIS Implementation Lead/Product Support Representative reviews

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