Is FIS a good company to work for?

FIS has an overall rating of 3.5 out of 5, based on over 15,093 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 59% of employees would recommend working at FIS to a friend and 47% have a positive outlook for the business. The best reviews about FIS have been left by employees working as Intern , Compliance Analyst and Financial Analyst .

Does FIS pay their employees well?

According to anonymously submitted Glassdoor reviews, FIS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FIS. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FIS?

59% of FIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FIS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (692) , Senior Software Engineer (635) , Customer Service Representative (269) , Business Analyst (248) , IT Trainee (223) , Project Manager (172) , Analyst (129) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (102) , Software Engineer II (101) , Sales Executive (96) , Programme Analyst (90) , Manager (80) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Mubai was one of the better companies to work for with good work life balance good hike and quality work"" ((in 1658 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 632 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 521 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 509 reviews)); "work culture is good and friendly" ((in 468 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 580 reviews)); "15% which is good but not good for those who joined FIS at low salary." ((in 396 reviews)); "Frequent layoffs (last happened on 28 Feb)" ((in 224 reviews)); "No training as people think you are taking their job if you know what they know." ((in 157 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 131 reviews))

What are employees saying about FIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FIS layoffs and their outlook for job security at FIS in 2026.

What FIS locations have received the highest employee ratings?

Los Angeles , Miami , Owings Mills , Canton , Oklahoma City , Seattle , Mason , Philadelphia , Houston , Denver

FIS reviews

3.5

59% would recommend to a friend

(13,295 total reviews)

Stephanie Ferris

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

FIS has an employee rating of 3.5 out of 5 stars, based on 13,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Nov 18, 2021

Poor leadership, way too much red tape and unhelpful coworkers

Sales manager

Recommend

CEO approval

Business Outlook

Pros

If you’re lucky, you’ll get to know some nice people.

Cons

Pay and benefits are pretty much as low as can be without being officially “below average”. The amount of time it takes to have a simple request fulfilled is atrocious. Even if it is for an important project that directly effects funding. Even if you are following written guidelines, they are 90% out of date. The automatic attitude is “no not my job” or “no that’s not allowed “ with no explanation as to why or what the appropriate process is. An INCREDIBLY reactive (vs proactive) environment. Levels and levels of managers can be aware of a major upcoming issue and everyone seems to just idly watch the collision. A ton of logical fallacies with policy. Makes for a super frustrating place to work. Little to no promotions. A quick web search will show they are moving 10k “fis family members’” jobs overseas.

FIS Response

4y

Thank you for your candid feedback and for sharing that you enjoy working with friendly colleagues at FIS. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager or the FIS Ethics Hotline.

2.0

Oct 21, 2021

Needs Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive vacation time Just added 8 weeks maternity leave and 4 week non-birth parent Opportunities for advancement Great response to covid

Cons

Insurance is not that great- expensive for single and low amount contributed to your HSA No student loan benefits- refinancing is not a benefit No bonuses No raises in 2021 - minimal raises normally (2-3%) Has little to no concern about the amount of attrition. The topic has come up in every town hall since August and the C suites response has been very negative. Basically blaming employees who want to leave and taking no steps to improve retention.

FIS Response

4y

Thank you for sharing your review and sharing that you value the vacation policies at FIS and appreciate FIS’ response to COVID-19 with regards to our colleagues. Also, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we faced an unusual compensation year for 2021. You identified yourself as a current colleague, so we encourage you to discuss/report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.

1.0

Sep 19, 2021

Enjoyed working there but management valued savings over current employees

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

I really loved the people there. My immediate manager and coworkers were wonderful. Benefits were not incredible but they were adequate. Pay was fair. Working with external clients was very fun and rewarding. I loved the job, wish I still worked there.

Cons

Management made several rounds of layoffs, despite our group being financially healthy. We were told that due to COVID, rather than the company cutting departments that were financially struggling, they were cutting budgets across the board, which meant that our financially strong group would be losing FTE or outsourcing it to cheaper labor. All of this after conferences with our upper management touting very strong sales numbers. Extremely shortsighted and poor management decision. Outsourced my very US-client-facing position to offshore work force. They also cut some very senior persons from our group. Left a VERY bad taste in my mouth.

FIS Response

4y

Thank you for your review. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the cons you have mentioned but as you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally.  As a result, we faced an unusual compensation year for 2021 and had to also undergo management changes. We wish you all the best in your career.

Viewing 67 - 69 of 13,295 Reviews

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FIS

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Reviews by job title

Poor leadership, way too much red tape and unhelpful coworkers

Needs Improvement

Enjoyed working there but management valued savings over current employees

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