FIS reviews

3.4

58% would recommend to a friend

(13,318 total reviews)
avatar

Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jan 13, 2021

meaningless

Recommend
CEO approval
Business Outlook

Pros

remote work independence great place to learn self sufficiency

Cons

direct/mid level management HEAVY micromanagement but complete lack of resources no clear path to delivery no structure no process no opportunity

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FIS Response
5y
Thank you for taking the time to leave a review and sharing that you enjoyed virtual working flexibility and learning opportunities at FIS during your tenure with us. Unfortunately, since you are no longer an active employee, we can’t work to improve your experience but we would like to share that we do solicit colleague feedback through multiple channels including our engagement surveys on an ongoing basis to improve colleague experience. Best of luck to you.
1.0
Dec 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing - they do not value employees

Cons

I worked for FIS Global and I was rebadged straight from the company, my relationfrom started go down hill, no matter what happened ship with my manager from the company that I was rebadged they never took my side ever, could I have had did things different - YES but no matter what I said or did, even when I documented things - they didn't care - at the end the boss would tell me do something and then I presented him with the work and he told me I didn't ask you to do that then I got a bad review and saying I wasn't do my job but yet he had me doing stuff he really didn't need me to do, he wanted me to quite and trust me I was looking for a new job the whole time - best day of my life was when they let me go...working with a client who abuses the consultants and not having a company to back them is the worst feeling to employees

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FIS Response
5y
We appreciate you taking the time to leave a review even though you are no longer employed with FIS. We are committed to making sure our employees’ voices are heard which is why we deploy People Surveys for employees to address their concerns. Managers at all levels can view comments and results in aggregate so they are aware of improvements needed. Also at FIS, we expect everyone who works for and with FIS to act in accordance with our ethics guidelines and respect colleagues, clients, and vendors alike and report any allegations of violations to the FIS Ethics team or voice them through our regular feedback channels.
1.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn customer service skills.

Cons

Management promoted an employee who created a hostile environment. HR buried it and retaliated against employee who reported the issue.

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FIS Response
5y
We are glad to hear that you appreciated the learning opportunities at FIS during your tenure. Since you are no longer employed, we us, we are unable to get more details on the issue you listed as con, but we wanted to share that conduct that could be considered “bullying” will not be tolerated by FIS. We remain dedicated to providing an inclusive and supportive working environment for all colleagues and encourage an Open-Door Policy. We encourage everyone to escalate or report any of their concerns to the 24/7 FIS Ethics Hotline.
Viewing 124 - 126 of 13,318 Reviews

Glassdoor has 15,120 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.