Is FIS a good company to work for?

FIS has an overall rating of 3.4 out of 5, based on over 15,121 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 58% of employees would recommend working at FIS to a friend and 46% have a positive outlook for the business. The best reviews about FIS have been left by employees working as Intern , Compliance Analyst and Financial Analyst .

Does FIS pay their employees well?

According to anonymously submitted Glassdoor reviews, FIS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FIS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at FIS?

58% of FIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FIS 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (695) , Senior Software Engineer (636) , Customer Service Representative (269) , Business Analyst (249) , IT Trainee (223) , Project Manager (172) , Analyst (129) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (102) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (80) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Mubai was one of the better companies to work for with good work life balance good hike and quality work"" ((in 1705 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 630 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 544 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 504 reviews)); "work culture is good and friendly" ((in 474 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 579 reviews)); "Frequent layoffs (last happened on 28 Feb)" ((in 234 reviews)); "No training as people think you are taking their job if you know what they know." ((in 152 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 136 reviews)); "Poor Leadership and was demanding on CHT on newbies" ((in 118 reviews))

What are employees saying about FIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FIS layoffs and their outlook for job security at FIS in 2026.

What are the top reviewed FIS locations?

Jacksonville , Milwaukee , Saint Petersburg , Atlanta , Little Rock , New York , Orlando , Cincinnati , Houston , Denver , Brown Deer , Birmingham , Tampa , Chicago , San Francisco , Boston , Phoenix , Charlotte , San Antonio , Saint Pete , Norcross , Northport , Dallas , Collegeville , Maitland , Oklahoma City , Woodbury , Philadelphia , Malvern , Los Angeles

FIS reviews

3.4

58% would recommend to a friend

(13,319 total reviews)

Stephanie Ferris

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,319 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FIS has an employee rating of 3.4 out of 5 stars, based on 13,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Mar 21, 2023

Many Career Opportunities but Lacking Top Leadership

Senior vice president

Recommend

CEO approval

Business Outlook

Pros

The company has a diverse business across financial services with many opportunities for career moves. Many of the teams/people are fantastic to work with across lines of business. The headquarters in Jacksonville is brand new and a beautiful workplace.

Cons

There have been many challenges with the company ever since the 'Failed' Worldpay acquisition. The company struggled to keep costs down and had multiple cost-cutting programs which had limited success. The company is now in a downward spiral and is poised for more cost-cutting which will likely negatively impact the morale.

FIS Response

3y

Appreciate you taking the time to review us and sharing that FIS is a company that offers great career opportunities in diverse financial business areas. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regard to the cons you have mentioned but, we wish you the best of luck.

3.0

Feb 23, 2023

Great work life balance but little to no accountability

Business process analyst

Recommend

CEO approval

Business Outlook

Pros

Able to work from home Team collaborations Project based setting Merit increases 2x a year

Cons

Management expects you to come in and know everything Managers wait to write you up during midyear connect but will lie about your progress during weekly meetings When you need assistance managers will ignore you or have little to no knowledge on the project they assigned you to work on If you make a mistake it is used against you

FIS Response

3y

We appreciate you taking the time to review us and sharing about the benefits FIS offers. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regard to the cons you have mentioned but, we wanted to share with you that FIS is committed to the philosophy that all of our colleagues are entitled to equal employment opportunities, including promotions and career development to managerial roles, without regard to race, color, religion, age, gender, and/or any other characteristic protected by federal, state or local laws. We encourage all colleagues to report any act of discrimination to The People Office or through the feedback channels available over the intranet.

3.0

Dec 18, 2022

Not Worth the Pay. Great to add skills to resume.

Chargebacks associate

Recommend

CEO approval

Business Outlook

Pros

Learning experience in chargebacks, credit/debit processing and experience in banking systems and regulations. Great way to add banking or Fintech experience and you get to at least learn some back-end office functions if you find the time to look over the documents, yet they are a bit outdated.

Cons

Poor pay structure. Leadership is overworked and hard to get a hold of. Never able to reach someone in HR regarding sign-on bonus that I never got. Metrics are unreasonable. Constant availability for call center like environment and customer service issues outside of normal job duties. Mandatory Overtime all the time. Ever changing processes that have yet to prove to be efficient and not everyone gets the information when needed.

Viewing 151 - 153 of 13,319 Reviews

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FIS reviews

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Reviews by job title

Many Career Opportunities but Lacking Top Leadership

Great work life balance but little to no accountability

Not Worth the Pay. Great to add skills to resume.

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