FIS reviews

3.4

58% would recommend to a friend

(13,319 total reviews)
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Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Apr 25, 2022

not a loyal company

Recommend
CEO approval
Business Outlook

Pros

the color green in the company Logo.

Cons

i provided a decade of service to this company. When things changed in my personal life and I needed FIS I was tossed to the curb and they turned their backs on me like I was never there. highly do not recommend.

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FIS Response
4y
Ten years is a long time – thank you for your decade of service to FIS. Since you are no longer an active FIS colleague, we cannot get more details on your feedback but we wish you the best of luck in your career journey.
1.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros to working here. This is a horrible company to work for, I’d only work here if you were absolutely desperate

Cons

DO NOT WORK HERE!! One of the absolute worst employers I’ve ever worked for. Nobody knows you, and nobody cares to know you. Everything is back and white, very cut and dry, nothing is personalized. You are never congratulated or respected for your hard work, long hours or overtime. Call volumes are EXTREMELY high, benefits are nonexistent, pay is below average, management doesn’t care about you as a person at all, they will call you into call monitors just to tell you everything you do is wrong and never give you credit for what you are doing right, such as building rapport with customers

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FIS Response
4y
Thank you for reviewing us. Since you have identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or the feedback through the internal channels available to all colleagues.
2.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, decent but not great parental leave

Cons

7 managers in 2.5 years, 3 dotted line managers, goalposts moving without explanation or appreciation of work done that is no longer necessary. 2020 meant no raises (though the executive team cleaned up). Whiplash for employees, my team specifically lost 5 superb employees within a 4 month span. There is one listing still open since May 2021 that I have been covering for since.

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FIS Response
4y
Thank you for your feedback. We are happy to hear that you appreciate virtual work options and other benefits provided at FIS. As FIS continues to grow and develop through a mix of organic growth and acquisitions and sometimes that requires change across various aspects of the organization, including reorganization in business units. Also, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser focused on what’s important, and that is our colleagues, clients and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we faced an unusual compensation year for 2021 but are planning on a normal compensation cycle for 2022. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through a member of The People Office, or FIS Ethics Hotline.
Viewing 157 - 159 of 13,319 Reviews

Glassdoor has 15,121 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.