FIS reviews

3.4

58% would recommend to a friend

(13,324 total reviews)
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Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jul 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice people, good vacation policy

Cons

Recently all the company's job titles and descriptions were "standardized". We were all demoted a level job title-wise. They said our pay would not be affected but I noticed my paystub says my pay is now based on 44 hours per week. Morale is low. My raise last year was 1.5%.... very disappointing considering all the free overtime I put in and the high level of stress. Oh yes, and the IT help desk is in India, like many other companies. Management says because this is a global company we have to be competitive around the world. What about the U.S?.

1.0
Mar 31, 2011
Recommend
CEO approval
Business Outlook

Pros

FIS is a large organization with a diversified product and service portfolio capable of surviving dips in the market. The company tends to pay employs the market rate for their skills. By and large people seem affable. If you just need steady work (not a career), this is a great place. Of all the jobs I've held, I've probably put the least amount of effort into my role at FIS, and whether I put in 50% or 100% I'm percieved and rewarded the same way. There are no ethnic, sexual, racial, religious, or other biases. The company is very diverse, and people respect one another's differences.

Cons

This is not a company that will invest in an employee; except for online CBT courses training of any kind is non-existant. The company just limited it's tuition reimbursement to $2,000 per year with a life time cap of $8,000. I rarely if ever see employees recognized for going above and beyond, and poor performers seem to flourish flying under the radar. This is not the place for someone with real talent and ambition. I've seen some really well intentioned folk poor themselves into their job just to see their best efforts ignored. I find truly talented and driven people either get frustrated and leave or "check-out" mentally. In my division, managers are not technical. They struggle to develop scalable and deployable software. I find managers making the same mistakens repeatedly often acting on instinct rather than experience and academic knowledge. Business analysts, support, and testing staff are very poorly trained often hired based on banking knowledge rathern that job specific skills, education, or experience. The company has a strong programmer base but lacks architectural expertise, which leads to an inability to design systems instead focusing on constructing them.

2.0
Mar 30, 2026

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Company has an abundance of really bright and passionate employees. The rank and file employees truly care and want to do the right thing.

Cons

Massive changes in executive leadership have resulted in leaders without experience in the industry and many with no experience as leaders. Many critical decisions (including key staffing decisions) being made by 3rd party consultants. Key employees have either left or been laid off and the overall headcount has undergone massive reductions. These changes have led to a skeletal staffing model with many employees lacking the deep understanding of their jobs as well as inadequate training (nobody left to train).

Viewing 205 - 207 of 13,324 Reviews

Glassdoor has 15,126 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.