FM reviews

3.5

61% would recommend to a friend

(842 total reviews)
avatar

Malcolm C. Roberts

52% approve of CEO

66% positive business outlook

FM has an employee rating of 3.5 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FM employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

842 reviews
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent with a modest pension.

Cons

Managers are less knowledgeable by the day and so are the frontline workers. There has been a serious decline in knowledge and skills over the past few years but senior management isn't doing anything about it. We assume they don't even notice. The game plan seems to be that AI will take care of everything. Good luck with that. When things start to unravel in a few years every manager will blame someone below them. Maybe then the board of directors will start paying attention to the serious mismanagement that our CEO seems so gleefully proud of.

1.0
Jun 4, 2026

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

* Pay and benefits * Industry best technical and engineering foundation

Cons

Miserable, toxic, regimented place to work. In recent years trended this direction. Now it is much worse. Corporate office recently changed job responsibilities for Account Managers and Underwriters in a project called "RACI". The result is lopsided heavy workload dumped on underwriters understaffed with qualified people. Underwriters are being set up to fail unless willing to work 60-80 hours per week and make one's personal life secondary to all else. AM's are being turned into "Account Executives" and will lose most underwriting skills. Underwriters now have a dead-end career path. There are numerous co-workers with huge egos that jockey for position and favor. They love to hear themselves talk in meetings. Since promotions are based on favortism and nepotism who can blame them. Management keeps a matrix of all employees and their potential for advancement. If you are in the wrong square on the matrix you are stigmatized.

Viewing 1 - 3 of 842 Reviews

Glassdoor has 1,043 FM reviews submitted anonymously by FM employees. Read employee reviews and ratings on Glassdoor to decide if FM is right for you.