FactSet reviews

3.9

83% would recommend to a friend

(5,270 total reviews)
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Phil Snow and Sanoke Viswanathan

83% approve of CEO

67% positive business outlook

FactSet has an employee rating of 3.9 out of 5 stars, based on 5,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FactSet employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are good - great health care plan, subsidized lunches, PTO, sponsored CFA with bonuses for passing The work is occasionally quite interesting

Cons

Reviews and compensation are structurally flawed, not competitive with market Regular reorganization Client-facing roles often poorly defined, scope changes regularly

2.0
Jun 2, 2017

Maybe was good once...those days are long gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free medical benefits, free lunch and stocked pantry

Cons

Do not offer career development, growth or paths. Do not have performance discussions or periodic check ins. For those that have been working at FactSet for 15 + years they treat us well and will do more for "us" than the new group. They are resistant to change even though they claim to want it. They are the most unorganized, dysfunctional place I have ever worked. They do not believe in retaining talent, they would rather protect a manager that has been there for a long time than protect the employees that actually produce and know what they are doing. Extremely behind the times and are trying to play in the big leagues when they are still in the sand box.

4.0
Nov 17, 2013
Recommend
CEO approval
Business Outlook

Pros

FactSet compensates very well, especially those who exceed expectations. Many of the other benefits are also very nice. - Employees start with 3 weeks' paid vacation. - Monday-Thursday you get a subsidy for the cafeteria that is enough to cover lunch. - Parents of newborns enjoy paid maternity/paternity leave. The projects are interesting and challenging. FactSet is very goal-oriented, so others are motivated as much as you are. The culture is healthy, and goals tend to be aligned from team to team.

Cons

FactSet has made some business decisions over the years that have put it in the position of needing to hire more engineers than it can. - What FactSet was doing 20 years ago was state-of-the-art. The environment that we operate in today is archaic. Engineers have to put a lot of effort in to simply maintain what we have. They also will not typically get experience in what is the industry standard. - We can't simply switch to what is state-of-the-art today because FactSet's clients do not like change. Over the years, bugs have become features. It is extremely difficult to make major infrastructure improvements, even if that means we fix bugs in the meantime. Work-life balance is good, but more can be done to improve it. - Many engineers have on-call responsibilities. Senior management and people in other departments do not appreciate how difficult it can be to work all night and then have to work all day. - Having been at FactSet many years, I have seen perks diminish and go away entirely. I suppose these are natural growing pains, but I wanted to list these things anyway. - Home internet reimbursement for people with on-call responsibilities. - The ability to invite a date / spouse to the holiday party. - A summer picnic. - Lunch on Fridays. - The lunch subsidy is not increased for inflation. - Tuition reimbursement. (Used to be 100%. It went away entirely, then came back capped at what FactSet can deduct.) These complaints are far outweighed by the positive side of working at FactSet. Overall, I am a happy employee.

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