Jobs that are client facing can be tough since some of the people that you might work with are under high pressure and pass that pressure on to you. This might result in working long hours but FactSet provides all the tools to help the clients out while minimizing the burden on you. Management roadmaps aren't always clear and concise or when they are they don't always have status updates communicated downward. Working with older technology or hardware can also be quite frustrating however management seems to understand and are working to eliminate unreliable or outdated technology as budgets and end of life agreements allow.