Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good people and was family like atmosphere." ((in 23 reviews)); "Good benefits, Flex" ((in 18 reviews)); "Work from home is available" ((in 13 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 9 reviews)); "Great location and free parking" ((in 7 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Poor management" ((in 24 reviews)); "In another reorganization I was given the same job but with a different manager and went from being a 4+ star employee to being a 0 star employee allegedly because the new manager's expectations were different then my previous manager's expectations, even though the job was the same." ((in 11 reviews)); "Pay is low, and can't find/keep employees because of low pay and lack of remote work options." ((in 9 reviews)); "Low salary and no change in sales incentive plan for nearly 5 years." ((in 8 reviews)); "Extremely low morale at Fallon Health." ((in 8 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

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Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

2.0

Nov 17, 2022

Low Pay, Not Allowed To Work FT Remote, Can't Keep Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some managers are more flexible with remote work hours. Co-workers are nice.

Cons

Pay is low, and can't find/keep employees because of low pay and lack of remote work options. Even though we proved we could work from home FT during the pandemic, many were forced back to the office and senior management thinks they're doing employees a favor with that. Raises are not available outside of the annual review. No plans on giving a cost of living increase even though the company is WAY above their targets for 2022. Employees are forced to attend in-person, all-employee meetings multiple times a year when it can be done virtually.

2.0

Nov 6, 2022

I wish I had a better experience here

Enrollment and billing representative iii

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good benefits.

Cons

Layoffs and high turnover of remaining employees. Overall it was an unhappy department and toxic culture. Middle/senior managers would ask us if we prefered hybrid or FT remote work and despite most people wanting remote work they still wouldn’t allow it . Work loads were constantly increasing due to staff shortages. Could have been a lot better if managers weren’t so outdated in their methods.

Fallon Health Response

Thank you for taking the time to share your comments. We are very sorry to learn you didn’t have a more positive experience at Fallon Health. Please be assured that we take your feedback very seriously. We are always reflecting on the operations of our company and working on how we can do better, and your comments will help steer us as we look to improve how we work—especially in regard to employment culture, staffing models, and our evolving hybrid work environment. Again, we appreciate your feedback and wish you the best in your future endeavors.

5.0

Oct 24, 2022

Great Company

Program support coordinator

Recommend

CEO approval

Business Outlook

Pros

everything about this company is great

Cons

There is nothing I dislike about this company

Viewing 67 - 69 of 278 Reviews

Jobs at Fallon Health

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization