Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good people and was family like atmosphere." ((in 23 reviews)); "Good benefits, Flex" ((in 18 reviews)); "Work from home is available" ((in 13 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 9 reviews)); "Great location and free parking" ((in 7 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Poor management" ((in 24 reviews)); "In another reorganization I was given the same job but with a different manager and went from being a 4+ star employee to being a 0 star employee allegedly because the new manager's expectations were different then my previous manager's expectations, even though the job was the same." ((in 11 reviews)); "Pay is low, and can't find/keep employees because of low pay and lack of remote work options." ((in 9 reviews)); "Low salary and no change in sales incentive plan for nearly 5 years." ((in 8 reviews)); "Extremely low morale at Fallon Health." ((in 8 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

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Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

1.0

Jun 3, 2016

Please don't work here, but if you must, grab a life jacket!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They promote from within, ability to accrue lots of Earned Time, and community service opportunities. Cannot think of anything else.

Cons

Low morale. Sinking ship - constantly have anxiety that my position will be eliminated. Constant turnover. Too much pressure put on employees and not enough training. No one knows what they are doing and trying to get a straight answer from anyone, especially management, will send you running in ten different directions. Lack of cohesion between departments and the blame game is a common occurrence between departments. CEO spends too much time pointing fingers at certain departments for tiny details when the focus should be on how to save the company as a whole.

4.0

Jun 2, 2016

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong management team who is doing a good job during this very difficult time in the healthcare insurance world.

Cons

While earned time is relatively generous, other benefits are not as good.

1.0

May 29, 2016

Employees are not respected

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many of my coworkers. Free parking. Hard to think of anything else.

Cons

Employees thoughts, needs and ideas are not respected or listened too. It is difficult to work for an organization that you feel truly does not care about you, or our customers. EVERYTHING is done backwards at Fallon. Everything is done last minute and thrown together. Changes are made that directly effect compensation however there are no instructions on how to measure these changes. Promises are made.. and broken. New "ventures" become mistakes. Programs are pushed without any input from those that are actually working with/in them. The morale is horrendous. Everyone is miserable. Turnover is atrocious. It's as if no one in management cares because there is another lackey willing to take the job, for a short time at least. With the state of the company, many of us feel as if we are working on the Titanic. The insurance coverage is worse than ad more expensive than what I've had at other jobs. The pay is extremely low when compared with other companies.

Viewing 202 - 204 of 278 Reviews

Jobs at Fallon Health

HHA/ CNA - Health Aide-Lowell - $21:00 per hour- M-F 8- 4:30 - Great schedule and benefits!!!!

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization