Over work you for peak, the rest of the year struggle for hours. Uncompetitive pay in the field. Definite favoritism for certain employees. Impossible to move up unless you are a favorite. If you interview for different positions they don't contact you if you don't get the job. Say they have an open door policy but it's more like an open door to not be employed here. It takes way to long to get a yearly review and after that it takes months to get your raise. Raises are kept secret from you until you get your check, they don't even give you a ballpark estimate. There is a serious lack of communication throughout the company. Have a habit of hiring people who have no idea how to use Photoshop for editing images. Some managers are passive aggressive and rude. We are promised bonuses for making goal during peak but they don't say exactly what number we have to meet and therefore don't get the bonus. Yet management get bonuses for us meeting peak but we get a t-shirt. There is a drastic difference in how other departments are treated and us. Other departments actually get bonuses and free lunches every Wednesday that they can order off a menus while we occasionally get food that makes your stomach feel like lead and gives you serious heartburn. This department has the lowest allotted budget yet managers and team leads get flown frequently to different states with room and board paid for. Managers have little no experience with the programs used and have no experience managing any number of people. Computers and tools are not on par with the programs we run 24/7 on them and keep crashing breaking and all around prevent us from being able to do our job. They want you to come in even if there's hurricanes and flooding or smoke from fires that infiltrates the buildings. IT is treated like we are or people are hired who don't know how to fix problems or our computer problems are ignored like fixing Photoshop, RAM etc. Oh yes and for a while there wasn't sure my manager was and who I reported to even if they weren't here to begin with. After exceeding expectations and meeting buyers demands time and time again didn't even get a dollar raise. Finally are able to park in the appropriate parking lot only after everyone up front moved to the new location.
