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Farmers Insurance Group

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Farmers Insurance Group Client Associate reviews

2.9

58% would recommend to a friend

(302 total reviews)
avatar

Raul Vargas

43% approve of CEO

36% positive business outlook

Client Associate employees have rated Farmers Insurance Group with 2.9 out of 5 stars, based on 302 company reviews on Glassdoor. This indicates that most Client Associate professionals have an average working experience there. Farmers Insurance Group is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

302 reviews
3.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work is slow most days Pay is relatively ok

Cons

Management is always changing so everyone does something different and catering to that can be difficult. The rules for servicing will be outlined and not flexible and then the customer or agent you speak with will yell and swear at you to escalate to a Supervisor - when you get them to the supervisor they supervisor will just allow whatever they requested and when the negative review comes back for the interaction tell you that next time just give them what they want despite you getting QA issues for following that advice.

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No necessary monthly achievements for part time employees

Cons

No cons available at this time

4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Talking to different people each day.

Cons

Getting yelled at by different people everyday.

Viewing 10 - 12 of 302 Reviews

Glassdoor has 7,411 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.