Amazing opportunity in an excellent environment but lacks the ability to support staffs success
Pros
Excellent salary Pay Hybrid Opportunities Opportunities for advancement Tuition reimbursement opportunities Excellent peer and environment energy Highly Flexible
Cons
Poor Training Company leans more on Peer to Peer support rather than Supervisor or Managerial Supports, forcing you to either sink or swim Extremely High Volume and Fast Paced Benefits for medical, dental, mental health is pricey with high deductibles Youll work more hours to keep up than you are actually getting paid for due to the high volume work and high turn over Confusing and contradictory rules and guidelines when handling claims due to everyone having a different way of doing things, making it difficult to move your claims forward. Supervisors will tell you to ask a peer for guidance, freeze your ability to move forward after waiting days to review, and then tell you your work was incorrectly done with cryptic clues on proper handling. Wash and Repeat. This causes employees to quickly fall behind, affecting their average claims cycling times, which then affects their ability to give customers and claims the quality service and attention they deserve nearly impossible. Quantity>Quality service
