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Farmers Insurance Group

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Farmers Insurance Group reviews

3.1

43% would recommend to a friend

(6,863 total reviews)
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Raul Vargas

41% approve of CEO

42% positive business outlook

Farmers Insurance Group has an employee rating of 3.1 out of 5 stars, based on 6,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Farmers Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some flexibility, lots of time off (but in a call center setting, they close out pto any time they think there might be a storm, so great if your not in the claims call center)

Cons

When the CEO takes in 8 million a year, but the grunts get a 2-4% increase… do better! Your employees dont have their job because they love you, they just want to eat… however consensus is Raul is ruining the company by going after high risk… high premiums, little paid claims

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

Viewing 22 - 24 of 6,863 Reviews

Glassdoor has 7,411 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.