employer cover photo
employer logo
employer logo

Farmers Insurance Group

Is this your company?

Farmers Insurance Group Customer Service Associate, Claims reviews

3.0

32% would recommend to a friend

(496 total reviews)
avatar

Raul Vargas

15% approve of CEO

29% positive business outlook

Customer Service Associate, Claims employees have rated Farmers Insurance Group with 3.0 out of 5 stars, based on 496 company reviews on Glassdoor. This indicates that most Customer Service Associate, Claims professionals have an average working experience there. Farmers Insurance Group is rated in line with the average (within 1 standard deviation) by Customer Service Associate, Claims professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

496 reviews
3.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

My supervisor doesn’t micromanage Great benefits Open to growth in different careers

Cons

Claims department is insane but I just don’t like customer facing positions With my level of experience I do feel underpaid

2.0
Jul 23, 2025

Was great

Recommend
CEO approval
Business Outlook

Pros

This company used to care but after Covid there hasn't been much help for employees and they changed

Cons

Money hungry and terrible To employees

3.0
Jul 9, 2025

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Good benefits like PTO and Profit Sharing.

Cons

Sometimes feel overwhelmed with work.

Viewing 25 - 27 of 496 Reviews

Glassdoor has 7,413 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.