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Farmers Insurance Group

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Farmers Insurance Group Customer Service Representative reviews

2.8

54% would recommend to a friend

(280 total reviews)
avatar

Raul Vargas

43% approve of CEO

41% positive business outlook

Customer Service Representative/Customer Service Representative employees have rated Farmers Insurance Group with 2.8 out of 5 stars, based on 280 company reviews on Glassdoor. This indicates that most Customer Service Representative/Customer Service Representative professionals have an average working experience there. Farmers Insurance Group is rated 23% below average by Customer Service Representative/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

280 reviews
2.0
Oct 14, 2010
Recommend
CEO approval
Business Outlook

Pros

I honestly really can't think of any right now. I would say that Farmers a is good place to work if you have worked there for several years. People who have worked there for 5, 10, 15, 20, or 25 years seemed to love. However, how does a newer person stick around a company that long?

Cons

When and if layoffs or cut backs start if you haven't been at that company for more than 10 or 15 years, you are nothing to them.

1.0
Jul 23, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a Pay check, Benefits average, Vacation average. If you can pass the "Goon" ambush, and the inquisition. You will advance.

Cons

It's a Pay check, really there are much better companies. Micro management, people who have been kick out of the best companies end up here. Upper management are not insurance people they are bean counters that could not find employment elsewhere. So if you like Knee Jerk reactions, Bad decisions, and the rose smell to mask this stink of total incompetence, you belong at Farmers. If you are a professional, do not apply.

Viewing 277 - 279 of 280 Reviews

Glassdoor has 7,412 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.