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      Favor

      Part of H E B

      Is this your company?

      Favor reviews

      3.6

      62% would recommend to a friend

      (262 total reviews)

      Keith Duncan

      65% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Favor has an employee rating of 3.6 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Favor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      262 reviews
      3.0
      Oct 16, 2019

      Favor Care Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, great people, good benefits

      Cons

      Not much room for growth, disorganized support org

      5.0
      Aug 31, 2019

      Detailed Perspective from a Software Eng

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Post HEB-acquisition, Favor has been taking off like a rocket, and in my view, the fears of a corporate take over have been pretty unfounded. We now share a space with the HEB digital team in a really state-of-the-art tech hub. You get great amenities (e.g. catered food everyday except Wednesdays). There are Friday beer events and workplace socials that a lot of people actually go to. Work environment is fantastic, and I personally know many engineers who worked their way into the team through hard work (e.g. started out as support and through a few role changes ended up in engineering); So, Favor is very conducive to horizontal and vertical career mobility from everything I've seen (and glancing at the Favors career page, it seems like they make a big point of this, but it really is true). In terms of the tech, the consumer clients (e.g. mobile and web apps) are built with modern stacks. Back-end is mostly in PHP (yuck, you can blame it on a decision made MANY years ago), but besides that we have a microservices architecture and development pipeline that are modern. Favor makes a big deal about their values - and we have favor salutes, which basically means you can nominate some1 who you believes embodies a core value. And many of these nominees are recognized at the town halls and win prizes (yes, yes it is VERY gamified, but I honestly love it).

      Cons

      From a broader perspective, the vast majority of companies have problems focusing (actually Favor famously had to pull out of every state except of Texas many years back). Favor doesn't have that problem anymore, and has a rare sense of focus. But the thing is that Favor will likely ONLY be in Texas...well...maybe forever? From a tech company perspective, having only 1 market (albeit a BIG one) in our roadmap feels rather demoralizing? Furthermore, while we are growing like crazy, it almost goes without saying we are in a VERY competitive space against Doordash and Uber Eats. They have MASSIVE, MASSIVE advantages of economies of scale and name recognition that a regional company like Favor doesn't have. Also, we are only to get diminishing returns as we start to 'saturate' Texas, even in the best-case scenario. While the short and medium term outlooks are bright, I'm not so sure about the long-term. I don't want to end on such a grim note (and really my gripes have more to do on a very, very high macro-level). Favor is an INCREDIBLE company to work for (I've worked at many and can say that). The people are smart and fantastic - and the principles that guide the company are truly ones that we try to live out.

      4.0
      Aug 27, 2019

      Anything delivered

      Care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very great company to work for.

      Cons

      Hard to move up in the company.

      Viewing 181 - 183 of 262 Reviews
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      Glassdoor has 782 Favor reviews submitted anonymously by Favor employees. Read employee reviews and ratings on Glassdoor to decide if Favor is right for you.