Does FedEx Custom Critical pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Custom Critical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FedEx Custom Critical. This rating has been stable over the past 12 months.

How satisfied are employees working at FedEx Custom Critical?

36% of FedEx Custom Critical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Custom Critical 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Only good thing is that it’s remote and good pto" ((in 5 reviews)); "Nice building and fun co" ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "Awful leadership." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical

Part of FedEx

FedEx Custom Critical reviews

3.2

36% would recommend to a friend

(118 total reviews)

Ramona Hood

24% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.4

Career opportunities

FedEx Custom Critical has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Custom Critical employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Apr 26, 2023

stay away

Sales

Recommend

CEO approval

Business Outlook

Pros

benefits. that is it. There are no others.

Cons

company fully bait and switches everything from job description to incentive structure, fires with no notice, gives insufficient training, building is filthy.

2.0

Mar 17, 2021

Disappointed

Customer logistics representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and generous PTO

Cons

You will wish you were on vacation every day. Working multiple desks, high stress:low gratitude ratio, no openings for advancement in years, no salary increases (also not competitive) once you've reached top of the scale yet no promotion opportunities. This review won't likely matter to anyone because they never hire. Sinking shop!

2.0

Mar 16, 2021

Great People, Terrible Leaders

Air expedite agent

Recommend

CEO approval

Business Outlook

Pros

Great People and Great Benefits

Cons

Terrible Leaders; Zero Work/Life Balance; No "Moving Up the Corporate Ladder" Opportunities; Company Vision Changes Every 2 Years

Viewing 37 - 39 of 118 Reviews

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FedEx Custom Critical reviews

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stay away

Disappointed

Great People, Terrible Leaders

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