FedEx Office reviews

3.6

67% would recommend to a friend

(3,769 total reviews)
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Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Dec 23, 2012
Recommend
CEO approval
Business Outlook

Pros

A good place to learn how to be self-motivated, detail oriented, and for me a yes man. This position will teach you how to follow instructions. I learned about shipping procedures and how to interview a person to get the information you need. You will learn about printers and copiers.

Cons

At times you may work all alone in the store. It is easy to be taken advantage of by other team members. There is much to learn but sometimes no opportunity to learn it depending on the workflow. No real hold by the hand formal instruction on key areas of company success you are really expected to show a great amount of initiative in learning and maintaining knowledge about your responsibilities and duties. Bonuses come in the form of candy and small additions to the check depending upon how well you meet the sales goals. You will need to push more expensive items to the customers. Expect to be put in difficult situations where you will need to choose between customer satisfaction and management's. You might get less than 40 hours a week and the amount of hours is determined by the workflow so you can end up with some short pay during the slow season. Growth into higher positions is slow. You efforts to make things better and positive may not be welcomed with open arms. You can be held responsible for things that may not be directly your fault, it is a team environment so every one gets the same general discipline. It is possible to feel excluded from the inner circle of the store.

5.0
Dec 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Hourly, meaning that they can't work you to death as they do when you're salaried. Your job changes by the minute. The work can be fast paced and the day goes quickly. Fun understanding people who all know that it can be hard to learn everything in such a diverse environment. They give you encouragement that help a lot when things seem overwhelming.

Cons

There is a LOT to learn from the shipping side of things to the production and printing side.

2.0
Dec 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits/401K plan Extensive Training-Flly Paid Travel

Cons

Quality of Life, Poor Upper Level Management

Viewing 3481 - 3483 of 3,769 Reviews

Glassdoor has 3,850 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.