FedEx Office reviews

3.6

66% would recommend to a friend

(3,763 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits were great as a senior project coordinator I was making about 13.00 an hour. Regular customers were always great Maintenance was well maintained on the production copiers, it was 'ok' on the express copiers

Cons

Management incompetence was at an all time high when I left. My management of production, before she was fired, was an outside hire and had NO idea what she was doing. Management later became a horrible experience. Very little advancement opportunities unless you kiss a lot of butt. Sometimes we worked late except we were forced to clock out. The work needed to be finished but because of the cutbacks and economy we couldn't be compensated for it.

5.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice people, Good benefits, Lots of additional training available, chances for advancement, Upper management very personable, approachable and nice, lots of variety in the work. strong network between centers means a bigger pool of team members to provide coverage for short handed centers. Because of the cohesion of the centers, no matter how small your center is, you're not limited to what you can produce in-house, customers can order anything we offer and other centers help to complete the project.

Cons

Hours aren't always consistant, you need to be flexible. It seems kind of "cliquish" in that a lot of times, it's not how well you do your job, but more how well liked you are by decision-making parties. Management needs to remember to be objective and select the most qualified candidates for promotions, not their friends. They need to hire TMs more experienced in print production. Team members with no printing experience take longer to train and it can sometimes be overwhelming for the new TM and the trainer.

4.0
Aug 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Promotional opportunities, competitive pay, great benefits, good training.

Cons

New COO seems to have one purpose in life - to make center visits a miserable, anxious and demotivating experience. In the old days our teams were so excited to receive a visit from the top people, now they dread it. The People aspect of the company philosophy no longer exists.. people are now a disposable commodity, and its hurting morale. We will hire extenal candidates at much higher salaries that we will give to experienced staff within the organization.. there i sno logic to this process, but still we adhere to it. members

Viewing 3619 - 3621 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.