FedEx Office reviews

3.6

66% would recommend to a friend

(3,753 total reviews)
avatar

Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Every order is different. Any decent employee can promote to management within two years. The benefits are superb. There is great satisfaction in completing a customer order better then their expectations. Bonuses are giving monthly based on if your center meets 100% of goal and the district profits Selling products of the month gives sales personnel opportunities for cash incentives in their paychecks

Cons

Assistant Managers normally have to work a second to third shift and at least one weekend day. Second shift can be 3-1130 pm. Advancement can seem political, at times job are posted, when a candidates are already selected Customer don't realize that Office branches are not the same as courier branch and may vent about their package. In an Office location, you typically have the same resources available to the customer. So you can not contract drivers or re route packages. Strict guidelines and company policies. A lot of week to monthly company changes

3.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Fedex Office as a company is real stable, this company is not leaving any time soon. Advancement in this company is fairly easy as long as you do your work.

Cons

I received 3 promotions in about 2 years but the raises are crap. When I got promoted to assistant manager I got a 10 percent raised after putting up a fight. The company changed their bonus requirements in a way that is nearly impossible to get. I work at one of the top centers in the district and region but getting paid less than most assistant managers. Oh well it looks good on my resume

3.0
Jan 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good place for work life balance, half day friday is great. Not sure how long it will last though. Great team members. Decent use of technology and tools.

Cons

IT leadership is unclear about direction. Looks at FedEx for guidance every step of the way. No future for mid to low level team members.Seems like FedEx Memphis will slowly but surely take control of Office IT.

Viewing 3721 - 3723 of 3,753 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.